Accessiblity at MAPC meetings and events

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MAPC is committed to improving access to our offices, public meetings and programs. The agency values engaging people from every culture, demographic group, and those with physical limitations in our planning processes. 

If you require special accommodations in order to be able to participate at an MAPC meeting or event, please contact Heidi Anderson at 617-451-2764 or email

Please request accommodations as far in advance of the event as possible, but at least a week prior to a planned event so that we can have adequate time to accommodate your needs.

Translation and listening devices

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MAPC owns language interpretation and assisted listening devices that can be brought to our meetings to assist audience members who have special hearing or language needs. We also make these devices available for rent to organizations or municipalities that could benefit from their use.

For more information about renting our interpretation/assisted listening devices, please contact Blyss Cleveland at or 617-451-2751.

Listening device rental agreement

Website accessibility

MAPC is committed to achieving meaningful accessibility to this online environment for all users, including users with disabilities.

We are working on updating features of our site in order to follow specific Commonwealth enterprise accessibility standards, designed to meet the needs of our citizens with disabilities.

The Commonwealth enterprise standards are generally based on standards used by the Federal government for technology accessibility for people with disabilities, and web content accessibility guidelines developed by the World Wide Web Consortium (W3C). For more information about the Federal standards, please visit the Section 508 web site or the Federal Access Board web site. For more information about the W3C guidelines, please visit their web site.

MAPC’s web site is being tested using leading web accessibility technologies and reviewed by users to verify that this web site is compliant with applicable standards.

About Portable Document Format (PDFs)

Some documents on this web site are produced in Portable Document Format (PDF). Efforts are currently underway to ensure that files are produced using the latest version of Acrobat (file conversion software for PDFs), which is the most accessible technology currently available for these types of files. In order to improve viewing of these files, please download the latest version of Adobe Reader™, which is available for free at the Adobe web site.

Contact Information

If any file format prevents you from accessing the information, please contact us for assistance. In order to respond in a manner most helpful to you, please note the nature of your accessibility concern, the format in which you prefer to receive the material, the web page address of the requested material, and the best way to contact you.

We also welcome your questions about this accessibility statement and comments on how to improve the site’s accessibility. Please contact us at 617-451-2770, or by email at if you have any questions about our website.

Office accessibility

wheelchair in mapc office

MAPC is in the process of making changes to our office spaces in downtown Boston to improve access for visitors or employees who have visual, hearing, or mobility impairments. 

One of our employees recently surveyed our offices in a wheelchair in order to gain perspective on the physical accessibility of our building.

Based on the results on the tour, we made several changes within our office space and sent a list of recommendations to the owners of our building. MAPC will continue to evaluate issues of accessibility and make improvements as necessary.

MAPC's draft report on accessibility issues

Additional resources