Community Engagement

Community Engagement

Done right, community engagement builds trust – even when consensus is out of reach. It brings fresh thinking, new voices, and creates a more informed and involved public. Decisions made with the public are better decisions, and better accepted.

But the reality of crafting and running an engagement process can be overwhelming. It takes a methodical, data-driven strategy, ease with all kinds of stakeholder groups, and a knack for making it easy and fun to get people involved.

MAPC brings award-winning community engagement to your project. We seek people out and draw them in, even from groups that tend to be hard to reach and engage. That means new ideas, new participants, and plans with wider support. We work to make data, tradeoffs, and the entire planning process inclusive, clear, and accessible to all. With our regional, equity-centered lens and deep connections with diverse networks and partners your projects are sure to be a success.

Our team can teach you how to improve your community engagement practice through trainings and workshops, or you can hire us to consult on your project! Learn more below.

Our Values

  • Equitable community engagement
  • Transparency
  • Stewardship
  • Accessibility
  • Resilience
  • Transformation
  • Accountability

Upcoming Events

There are no upcoming events.

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To discuss how your project can benefit from our community engagement expertise, contact the Community Engagement team at

Headshot of MAPC Director of Community Engagement Javier Gutierrez.

Director of Community Engagement

Sasha Parodi

Subregional Program

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Community Engagement Specialist


Community Engagement Specialist

consulting services

Sometimes you need an extra pair of hands. You can hire our team directly to lead or assist with community engagement for your projects. Our consulting services include:

Community Engagement Strategy Development

Engagement and Outreach Campaigns


Technology Support for Virtual Meetings

Partnership and Network Development

Meeting Design

Creative Engagement

Digital Town Meetings

We're excited to help out with your public participation efforts! To get started, email to set up a 30-minute consultation call.

workshops and trainings

Does your municipality, community development corporation, university, non-profit, or coalition want to improve its community engagement practice? We want to work with you! Our team offers the workshops below:

Contact us at to book a training!

Interested in learning about an aspect of community engagement that you don't see here? Reach out to us! We can work with you to provide a tailored workshop experience based on our desired focus and goals.

...and more

We offer even more than trainings and consulting services, including:

Proposal Development

We partner with municipalities, universities, and community organizations, and planning firms on a variety of public participation and creative projects. Looking to add us as a consultant on a project? We can help out with requests for proposals (RFPs), requests for quotes (RFQs), and grant proposals.


We provide equipment for rental for your engagement activities! Resources you can rent from our department include polling keypads, interpretation headsets and receivers, and a spinning wheel.


Downtown Framingham Small Business Tour

Downtown Framingham has become a hub for entrepreneurs from all over the world, with at least 20 different nationalities among its local business owners. But many immigrant business owners were disconnected from local government and fighting perceptions of Downtown Framingham as dirty and unwelcoming.

The tour created a space for participants from the public, private, and non-profit sector to connect around issues relevant to Downtown Framingham, including Town staff, the business community, service organizations, immigrant advocates, news media, developers, brokers, local colleges, and active citizens.

Over the course of two and a half hours, 55 town leaders came together to learn about the diversity of businesses in its downtown area and to hear the stories, challenges, and contributions of these entrepreneurs.

Downtown Lynn Visioning

Community Engagement was a critical component of MAPC's efforts to build on the vision for Downtown Lynn.

Community engagement efforts included assembling a team of advisors, conducting interviews with community leaders, giving presentations to community-based organizations, attending community events, collecting land use and property data using local volunteers, and hosting two public forums in Downtown Lynn.

Hybrid Engagement Hub: Navigating Together

Interested in offering hybrid meetings with opportunities for both online and in-person public participation? Learn more in our webinar series and other hybrid engagement resources.

Virtual Engagement Toolbox

A guide to digital engagement tools and methods that municipal staff can use to engage the public remotely. This document is intended as a resource and does not constitute an endorsement of any of these tools.

Group Agreements Guide

Group agreements are an essential part of any well-facilitated meeting, setting the tone and acting as a way to hold participants accountable in a shared conversation. Our guide describes how and when to use group agreements and makes specific recommendations for your meetings.

Community Engagement Recipe Book

A menu of community engagement tactics you can use for your project. Click through to learn about strategies such as focus groups, participatory budgeting, and more!

Shared Practices for Engagement in Virtual Meetings

This document and webinar assembles our top recommendations and shared practices for digital community engagement, before, during, and after your meeting.

Community Engagement Strategy

Use this chart to help think through your community engagement strategy, from your purpose to your approach.

Meeting Design Guidelines

Use this chart to design your meeting and help participants explore, share, connect, and reflect.

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Moving Our Democracy Forward: Virtual Town Meetings

January 5, 2021

Moving Our Democracy Forward: Virtual Town Meetings Since the COVID-19 pandemic hit the Greater Boston region in early March, municipalities have been at the center […]

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Call for Participants: “Living Together” Documentary

August 7, 2020

Download Call for Participants Call for Participants: “Living Together” Documentary MAPC and filmmaker Mariona Lloreta are seeking participants for a short film that will feature […]

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Shared Practices for Engagement in Virtual Meetings

May 8, 2020

Hosting engaging public meetings over virtual platforms can be tricky. Since the COVID-19 emergency necessitated working from home, MAPC has been working with staff and […]

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Cambridge Wins 11th Annual Shannon Grant Basketball Tournament

August 5, 2019

Youth from eight cities and towns had the chance to compete head-to-head this weekend in a basketball tournament held by the Metro Mayors Coalition. On […]

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Schools of Thought on Climate Change: MAPC’s Newest Art Installation

May 22, 2019

Climate change is already visible across the Metro Boston region, forcing individuals and communities to cope with increasingly severe weather, unpredictable harvests and workplace conditions, […]

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