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Calvin Cox

IT Helpdesk Support Specialist

Department: Data Services
Email: Ccox@mapc.org
Phone: 617-933-0729


Biography:

Calvin joined MAPC in August 2017 as an IT Helpdesk Support Specialist. He provides IT support to the growing public agency by providing customer service support to our internal staff. This includes responding to all inbound IT help desk requests and other support as needed. Other duties include remote support, troubleshooting desktops, notebooks, printers, VOIP phone systems, and other hardware devices within a structured IT enterprise environment.

Calvin has interned at Agios Pharmaceuticals where he developed bioinformatics skills in shell scripting and R programming. Prior to joining MAPC, Calvin provided technical support to students at Clemson University as a Student Supervisor and Call Center/Helpdesk Consultant for almost four years.

Calvin graduated from Clemson University in Clemson, South Carolina with a Bachelors in Biochemistry and with a minor in Genetics. He is also a member of the National Society of Black Engineers (NSBE) and an alumni of Clemson University Rowing Association.

Areas of Expertise: Biochemistry & Genetics, Information Technology, Bioinformatics Big Data Analysis