Potential Impacts of Ride-Hailing on the Brockton Area Transit Authority (BAT)
The Brockton Area Transit Authority (BAT) commissioned this study to evaluate whether BAT's declining ridership in recent years is due to the growth in ride-hailing services or to other factors.
Brockton's recent decline in transit ridership reflects statewide and national trends that correlate with the explosive growth in ride-hailing. While studies have found that Uber and Lyft riders have switched some transit trips for ride-hailing, other studies suggest that other factors have had a greater impact.
This study explored whether a growth in ride-hailing is having an impact on BAT ridership, whether changes in services might address the decline in transit ridership, and what potential partnerships with ride-hailing providers BAT should consider to boost the overall performance and coverage of transit.