Community Engagement
Done right, community engagement builds trust – even when consensus is out of reach. It brings fresh thinking, new voices, and creates a more informed and involved public. Decisions made with the public are better decisions, and better accepted.
But the reality of crafting and running an engagement process can be overwhelming. It takes a methodical, data-driven strategy, ease with all kinds of stakeholder groups, and a knack for making it easy and fun to get people involved.
MAPC brings award-winning community engagement to your project. We seek people out and draw them in, even from groups that tend to be hard to reach and engage. That means new ideas, new participants, and plans with wider support. We work to make data, tradeoffs, and the entire planning process inclusive, clear, and accessible to all. With our regional, equity-centered lens and deep connections with diverse networks and partners your projects are sure to be a success.
Our team can teach you how to improve your community engagement practice through trainings and workshops, or you can hire us to consult on your project! Learn more below.
The community engagement team, like the rest of the MAPC staff, is working from home due to the pandemic. But we're still available to help you plan your virtual events and virtual engagement activities!
Our Values
- Equitable community engagement
- Transparency
- Stewardship
- Accessibility
- Resilience
- Transformation
- Accountability
Stay Updated
Sign up for our newsletter for community engagement tips and resources, and to keep up with what we're doing!
Questions?
To discuss how your project can benefit from our community engagement expertise, contact the Community Engagement team at communityengagement@mapc.org.
community engagement services
consulting services
Sometimes you need an extra pair of hands. You can hire our team directly to lead or assist with community engagement for your projects. Our consulting services include:
We're excited to help out with your public participation efforts! To get started, email commmunityengagement@mapc.org to set up a 30-minute consultation call.
workshops and trainings
Does your municipality, community development corporation, university, non-profit, or coalition want to improve its community engagement practice? We want to work with you! Our team offers the workshops below:
Contact us at communityengagement@mapc.org to book a training!
Interested in learning about an aspect of community engagement that you don't see here? Reach out to us! We can work with you to provide a tailored workshop experience based on our desired focus and goals.
...and more
We offer even more than trainings and consulting services, including:
Downtown Framingham Small Business Tour
Downtown Framingham has become a hub for entrepreneurs from all over the world, with at least 20 different nationalities among its local business owners. But many immigrant business owners were disconnected from local government and fighting perceptions of Downtown Framingham as dirty and unwelcoming.
The tour created a space for participants from the public, private, and non-profit sector to connect around issues relevant to Downtown Framingham, including Town staff, the business community, service organizations, immigrant advocates, news media, developers, brokers, local colleges, and active citizens.
Over the course of two and a half hours, 55 town leaders came together to learn about the diversity of businesses in its downtown area and to hear the stories, challenges, and contributions of these entrepreneurs.
Downtown Lynn Visioning
Community Engagement was a critical component of MAPC's efforts to build on the vision for Downtown Lynn.
Community engagement efforts included assembling a team of advisors, conducting interviews with community leaders, giving presentations to community-based organizations, attending community events, collecting land use and property data using local volunteers, and hosting two public forums in Downtown Lynn.
Community Engagement Recipe Book
A menu of community engagement tactics you can use for your project. Click through to learn about strategies such as focus groups, participatory budgeting, and more!
Shared Practices for Engagement in Virtual Meetings
This document and webinar assembles our top recommendations and shared practices for digital community engagement, before, during, and after your meeting.
Community Engagement Strategy
Use this chart to help think through your community engagement strategy, from your purpose to your approach.
Meeting Design Guidelines
Use this chart to design your meeting and help participants explore, share, connect, and reflect.
DLTA Spotlight: Virtual Meeting Guide
DLTA Spotlight: Virtual Meeting Guide Written by Operations Specialist Rachel Marx District Local Technical Assistance, or “DLTA” funds, are state grants distributed among the state’s […]
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What You Need to Know About Hosting Virtual Focus Groups
What You Need to Know About Hosting Virtual Focus Groups By Iolando Spinola, Community Engagement Specialist II Are you trying to build meaningful relationships with […]
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March Data Viz: The Online Municipal Meeting Pivot
Every month, MAPC’s Data Services department is releasing maps and data visualizations covering a range of vital and interrelated topics: equity, housing, transportation, climate, arts […]
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It’s Time to Embrace the Virtual Meeting for the Long Haul
It’s Time to Embrace the Virtual Meeting for the Long Haul Nearly a year ago, in a matter of just a few weeks, government agencies […]
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Inclusionary Engagement: Lessons from Next Stop Revere
Inclusionary Engagement: Lessons from Next Stop Revere Written By: Iolando Spinola, Community Engagement Specialist II Revere, Massachusetts is a city of immigrants, founded on waves […]
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Storytelling to Capture Community Cohesion
Storytelling to Capture Community Cohesion When the MAPC team started a small business plan for the City of Quincy in 2019, we turned first to […]
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