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MS4 Outfall Catchment Calculator

The EPA recently released a new MS4 permit that will take effect in July of 2017. As part of the Illicit Discharge Detection and Elimination (IDDE) requirements of the new permit, MS4 municipalities will now be required to 1) delineate the catchment area that contributes stormwater to each outfall, 2) identify each outfall’s receiving water, and 3) rate each contributing area as High, Medium, or Low risk for contributing pollutants to its receiving water. This rating can be used as a tool to focus outreach, infrastructure, and enforcement campaigns to property owners or neighborhoods with the ultimate goal of improving water quality. Meeting the new MS4 mapping requirements will require technical analysis of hydrology, topography, land use, and stormwater infrastructure.

MAPC has developed a simple method to conduct this analysis requiring minimal local stormwater infrastructure data in a standardized format. The agency has published a methodology and a set of ArcGIS tools that may be used in municipalities across the Commonwealth.

MAPC has assisted the following municipalities in delineating and ranking urban stormwater catchments using this methodology: Milton, Westwood, Stoughton, Medfield.

Toolkit and Documentation

Please go to MAPC’s github page to download the toolkit and documentation. For the methodology and ArcGIS toolbox: https://github.com/MAPC/stormwater-toolkit.

Milton MS4 Outfall Catchment Ranking

This project was funded as part of a Community Innovation Challenge (CIC) grant secured by the Neponset River Watershed Association (NepRWA) and MAPC to assist the Neponset Valley Watershed municipalities in collaborating to meet the new stormwater requirements. This project provided policy templates, recommendations, and technical tools that Neponset Valley municipalities could use to meet the new requirements. The project also helped to bring together the Neponset Stormwater Partnership—a group of representatives from Neponset Valley communities involved in the permitting or in operation and management of stormwater systems that regularly meets to discuss stormwater issues.

Neponset Stormwater Partnership Member Muncipalities

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Stormwater Financing/Utility Starter Kit

Stormwater Utility Funding

MAPC and project partners developed a Stormwater Utility/Funding Starter Kit to help municipalities take control of local water quality issues via a long-term funding source for stormwater management, which is encouraged by the U.S. Environmental Protection Agency and The Massachusetts Department of Environmental Protection.

Massachusetts municipalities are authorized under Massachusetts General Laws to establish a stormwater management authority, empowering them to charge fees to property owners, just as traditional utilities are allowed to charge fees for electricity, drinking water, and sewering services (MGL Chapter 40 Section 1AChapter 40A Section 5Chapter 44 Section 53F‐1/2, and Chapter 83 Section 16).

Why Now?

Habitat Loss due to Contaminated Storm Runoff Beach Closures from Contaminated Runoff Stormwater Pollution

Stormwater runoff is the Commonwealth’s leading cause of water quality and quantity problems. Increasingly common problems like beach and shellfish bed closures, fish kills, water contamination, habitat loss, and depleted groundwater are the result of non-treated and poorly controlled stormwater runoff.

The recent rapid growth and development of many communities has resulted in an increase in impervious surfaces, which significantly and adversely impacts surface and ground water, coastal waterbodies, and the safety of transportation infrastructure. As additional land is developed, the volume and rate of pollutants in stormwater entering storm sewers, rivers, streams, and reservoirs will continue to increase. Sustainable and preemptive efforts must be made now to prevent future flooding, bank erosion, and scouring.

All residents, property owners and businesses have some impervious surfaces on their properties (rooftops, walkways, driveways, roadways) that contribute to the production of stormwater.

Additionally, ninety-nine of the 101 MAPC communities will be required to meet the conditions of the new National Pollutant Discharge Elimination System (NPDES) and the Small Municipal Separate Storm Sewer (MS4) permits for Massachusetts Watersheds. The concept of establishing a drainage service fee, whether administered under a new stormwater utility entity or existing department, has proven to provide a stable and equitable source of financing for stormwater programs.

For additional information about stormwater and nonpoint source pollution, please see MAPC’s Stormwater Management page.

Stormwater Fee Strategies

There are a number of strategies commonly used to formulate equitable drainage fees. Typically, the fee is based on the amount of runoff produced by a property’s impervious surfaces. Under this model, impervious surface area is calculated using statistically based data for median footprints of different building types. This data is subsequently used to set a billing metric known as an “Equivalent Residential Unit,” or ERU.

Each residential property within the municipality is charged for one ERU per month at a pre-defined rate, while a large commercial properties are generally charged additional ERU’s (e.g. five ERUs per month). Fees are collected and funneled into a special revenue, typically an Enterprise Fund, which is kept separate from all other funded activities and accounts for charged fees in exchange for goods and services.

Massachusetts municipalities are authorized to establish an Enterprise Fund under MGL Chapter 44, Section 53F½. Credits can be earned through reducing impervious cover, conserving natural land, water harvesting and reuse, groundwater recharge, and/or environmentally sound development using alternative stormwater or Low Impact Development techniques.

Example of where typical impervious surfaces are located on most residential properties  Impervious Surface Mapping Analysis, Source: Reading MA

Stormwater Financing/Utility Starter Kit Sections

The full Stormwater Financing/Utility Starter Kit can be downloaded here.
(Please note that the file is large [25 MB], which can take some time to download.)

Individual Kit Modules can be downloaded as listed:

  1. Introduction/Overview
  2. Module 1: Needs Assessment
  3. Module 2: Financing Structure and Rate Development
  4. Module 3: Outreach and Education (Internal and External)
  5. Module 4: Administration and Management Options

Stormwater Utility Analysis Workbook

Included below is a parametric workbook designed to help municipalities analyze existing and anticipated budgets and design appropriate billing and revenue structures for stormwater utility programs.

Stormwater Fee Calculation Tool (Excel File)

Stormwater Tool Test (PDF File. Example numerics inserted to illustrate the use of the tool.)

This workbook is not intended  to be, nor does it claim to be, a comprehensive budgetary or accounting tool. MAPC does  not guarentee the acuracy of its output. The user has the right to employ the  tool as needed and is encouraged to change or add parameters as they see fit. The user assumes responsibility for the accuracy of calculations. Use of this tool includes an acceptance of thesre teerms and conditions.

Starter Kit Templates

The following templates can be used by municipalities to begin to plan and develop their long-term stormwater management funding scheme. The templates are designed as companion pieces to the Starter Kit. Municipalites should tailor the templates to suit their planning needs.

Revenue and Expenditures:

  • Existing Stormwater Activities and Expenditures
    The Expenditure Chart outlines how towns can show their existing costs related to capital improvements, debts and current operations and maintenance.
  • Revenue Plan
    The Revenue Plan template illustrates how towns can model and/or present their fee structure and billing units.
  • Expenditure Plan 
    The Expenditure Plan template demonstrates how a municipality can clearly represent how and where the revenue from the utility fee is going to be spent.

Developing Fees:

  • Graduated Fee
    The Graduated Fee graphic illustrates the critical elements of establishing graduated fees using based on the intensity of development (i.e. proportion of the impervious surface of the entire parcel).
  • Credit and Incentive Plan 
    The Credit and Incentive Plan template provides single family properties and new developments with clear incentives for incorporating sustainable site control and water management strategies into their homes and properties.
  • Billing Plan
    The Billing Plan template includes an explanation or sample bill that would explain how and when the fees will be distributed, i.e. new line items on existing utility bills, town distributed invoices etc.
    Public Outreach and Education

Public Outreach and Education:

  • Public Outreach Plan
    The Public Outreach Plan template outlines the critical steps towns ought to take to design and successfully implement the new drainage fee and/or utility. The plan is broken into two main sections; Part I: Literature Publication and Web-Presence, and Part II: Outreach and Collaboration.

Questions?

For more information about the Stormwater Financing/Utility Starter Kit contact Darci Schofield.

Project Partners

Thank you to all our working and focus group members who provided extremely valuable expertise and guidance. We hope to continue to work with them on the implementation of drainage fees/utilities in the near future.

Neponset River Watershed Association
Salem Sound Coastwatch
MA Department of Environmental Protection Vanasse Hangen Brustlin, Inc.
MA Office of Coastal Zone Management
Woodard & Curran, Inc.
MA Bays Program Horsley Witten Group – Newburyport
Town of Hanover City of Newton
Town of Marshfield Town of Milford
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Increasing Accessible Housing through Visitability and Universal Design Standards

Outdated: being updated

The Fair Housing Toolkit brings together available resources to help appointed and elected leaders, and municipal planning, housing and redevelopment officials, developers, citizen board members, and other volunteers understand how to affirmatively further fair housing.   A tool such as Visitibility design addresses physical barriers and can be a goal for master plans and in Assessing Fair Housing.

This section will enable planners to understand how to increase accessible housing for people with disabilities in their municipality through Visitability initiatives. It also addresses on-going efforts in the Universal Design.

What is Visitability?

Visitability is a sustainable and inclusive design approach that integrates three basic accessibility features into all newly built homes and housing. The term was introduced in 1987 by Concrete Change, a housing advocacy group in Atlanta, Georgia. A Visitable residence is a home built with the following characteristics: a zero-step entrance, wide interior doors, and a half bathroom on the first floor.

A Visitable home creates a level of accessibility to accommodate visits by persons with mobility limitations or for longer-term mobility changes for the residents.   Therefore it may not have all the design aspects that would be needed for someone with a severe disability.   Such design aspects might be kitchen counter height or fully accessible bathing facilities.  Basically, Visitability is geared towards creating inclusive housing by using access to increase interactions.

What is the need for accessible housing in Massachusetts?

The structural barriers that exist in much of the Massachusetts’s housing stock can interfere with the ability of older adults and persons with disabilities to live independently. In Aging and Disability: Implications for Housing Industry and Housing Policy in the United States, published by the Journal of the American Planning Association, researchers Smith, Rayon, and Smith  estimate that there is a 60 percent probability that a newly built single-family detached unit will house at least one disabled resident during its expected lifetime.

Massachusetts’ municipalities can encourage an inclusive community by moving beyond the minimum accessibility requirements for multifamily housing found in the Massachusetts Architectural Accessibility regulation (CMR 521), Fair Housing Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and the Architectural Barriers Act of 1968 as well as state and municipal housing developments that are covered by the Americans with Disabilities Act.   Visitability standards target housing that does not trigger these laws and introduces methods to incorporate different levels of accessibility into the construction of new, primarily single family homes.

Training on building accessibility is available from several agencies in Massachusetts.  The Massachusetts Office on Disability offers Community Access Monitor training.  The training includes surveying buildings for accessibility and advocating for compliance.   The New England ADA Center also offers training, including Field Based Training for municipalities and Plan Reading Workshops. 

How are other municipalities, states and regions increasing their accessible housing stock through Visitability?

Municipalities, counties and states have utilized both mandatory and voluntary measures as the basis for Visitability programs. Some programs mandate Visitability elements in housing subsidized by federal, state or local funds, while other programs issue mandates for all new construction. Voluntary programs commonly incorporate incentives for the developer or consumer, including tax rebates, expedited permitting or fee waivers.

Bolingbrook, Illinois requires Visitability in all newly constructed detached and attached single family homes. The design, installation and construction regulations are prescribed in the Bolingbrook’s Visitability Code.  In addition to a zero-step entrance, wide doorways and a half bath on the first floor, the code addresses hallways, bathroom design and the height of wall switches and receptacles. The Community Development Department reviews and inspects these design elements as part of the overall development and permitting process.  Bolingbrook provides an example where Visitability requirements have been successfully implemented in a cold weather climate. A common concern among developers and consumers integrating the zero-step entrance component of Visitability is that snow will cause flooding or water retention problems. This has not presented as an issue in the Visitable homes built in Bolingbrook.   Concrete Change has produced technical assistance materials detailing the construction techniques that address these issues.

Additional resources, including a map of the areas in Bollingbrook with Visitable units can be found at https://www.bolingbrook.com/departments/comdev

The Design for Life Montgomery program is a voluntary certification program for Visit-Ability and Live-Ability in single family attached and detached homes located in Montgomery County, Maryland. Its guidelines apply to both new construction and renovation of existing homes. These guidelines define a Visit-able home as having three basic design elements: 1. At least one no-step entry located at the front door, back door, side door (any door), deck or through the garage connected to an accessible route to a place to visit on that level. 2. 32 inch or 2 feet by 10 feet clear width interior doors. 3. A useable powder room or bathroom. A Live-Ability home has the same three basic design features of the visit-able home plus, at least one bedroom, full bath, and kitchen with circulation path that connects the rooms to an accessible entrance.

The program is administered as part of the regular permitting process and there are no additional permitting costs associated with participation in the program. Montgomery County was able to build a successful partnership between the County government, the County’s Commission on People with Disabilities Housing Accessibility Committee, the building industry, the business community and other accessibility advocates. This partnership generated a zoning text amendment to allow homeowners to modify access to their homes “by right” rather than requiring them to submit to the Board of Appeals for a zoning variance. The County Council is currently considering a bill to provide a tax credit up to $10,000 to residents that certify their residence through the Design for Life program. Additionally, the County is considering the creation of a Design for Life Building and Project Certification Program, where architects, builders and projects are eligible for platinum, gold, silver or bronze certification depending on the number of units that have achieved Visit-ability or Liv-ability.

Additional information on the program’s guidelines, consumer awareness campaign and other resources can be found at   https://www.montgomerycountymd.gov/HHSProgram/ADS/DFLM/DesignForLifeMontgomery.html

The S.M.A.R.T. (Safe, Mixed Income, Accessible, Reasonably-priced, Transit Oriented) Housing Policy was established by the City of Austin, Texas in 2000.  The program, which is a hybrid of mandatory and voluntary policies, bundles affordable housing goals and transit oriented development with accessibility initiatives.  While developers of privately funded single and multi-family development may be incentivized to opt into the program by expedited permitting and reduced or waived fees, all housing subsidized by city, state and federal funds is mandated to abide by the program’s requirements. The S.M.A.R.T. Resource Guide includes additional accessibility standards beyond the federal requirements and those found in the City of Austin’s building code. Visitability standards are also included for single family, duplexes and triplexes, which are codified in the city’s ordinance. Common design questions about the no-step entrance component of the Visitability Standards are addressed by the program guidelines. The City’s Neighborhood Housing and Community Development staff is trained to provide technical assistance to developers working under the S.M.A.R.T. program guidelines. The program has been successful in creating affordable, accessible rental and homeownership housing as well as transitional and emergency shelters for the homeless.

How are local municipalities incorporating Visitability initiatives?

The Town of Westport’s (MA)  Noquochoke Overlay District (NOD) is a bylaw that includes a Social Sustainability, Accessibility and Visitability provision.  The bylaw was approved at the 2009 Town Meeting.   The bylaw and district were created for publically owned land that then became the subject of a request for proposal (RFP) to developers.  According to the bylaw, “Social sustainability is design that acknowledges that a person’s abilities may change over his or her lifetime and allows their home and neighborhood to accommodate the changing needs.” The components of the bylaw were developed to enable people to fully participate in community life, in the homes they visit and in the public spaces surrounding these homes.  The provision requires that a minimum of 30 percent of the total dwelling units in the development must be Visitable, by including a zero-step entrance, doorways (both interior and exterior) with at least 32 inches of clear width and at least a half bath on the main floor of the home.  As a result of the RFP process, a 50-unit development in the NOD is currently under review by the Affordable Housing Trust for the Town of Westport.

Are Visitability mandates legal?

Concrete Change has addressed this question by summarizing the limited case law on where Visitability ordinances were challenged by builders.   Municipalities in Massachusetts can use Visitability improvements as incentives/requirements in requests for proposals, similar to the Town of Westport’s approach.

The Massachusetts State Senate is currently considering a bill (Bill S.1787) to provide for a study by a special commission to evaluate the need for Visitable homes across the state and evaluate options for increasing the capacity to meet those needs.

Additional resources

  • The Center for Inclusive Design and Environmental Access (IDEA Center) has completed practically oriented research, publications and other projects on Visitability. The IDeA Center offers online Visitability training annually and sponsors a Visitability listserv that is open to the public.
  • The IDEA Center created Inclusive Housing: A Pattern Book, which is a design tool to assist municipalities and developers incorporate Visitability in the context of different types of residential neighborhood.
  • Increasing Home Access: Designing for Visitability, examines the different types of Visitability initiatives and evaluates their potential for improving the prospects for aging independently in one’s home and community. The report also includes the latest research on Visitability cost analyses.
  • Concrete Change, the organization that began the Visitability Movement, provides information about policies, resources, and case law on Visitability.

Universal Design in Massachusetts

Universal Design is another way municipalities and developers can increase accessible housing.

In the 1980s, internationally recognized architect, Ron Mace, coined the term Universal Design as the design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. In 1997, Universal Design advocates compiled the following seven principles of design.

  1. Equitable Use: The design does not disadvantage or stigmatize any group of users.
  2. Flexibility in Use: The design accommodates a wide range of individual preferences and abilities.
  3. Simple, Intuitive Use: Use of the design is easy to understand, regardless of the user’s experience, knowledge, language skills, or current concentration level.
  4. Perceptible Information: The design communicates necessary information effectively to the user, regardless of ambient conditions or the user’s sensory abilities.
  5. Tolerance for Error: The design minimizes hazards and the adverse consequences of accidental or unintended actions.
  6. Low Physical Effort: The design can be used efficiently and comfortably, and with a minimum of fatigue.
  7. Size and Space for Approach & Use: Appropriate size and space is provided for approach, reach, manipulation, and use, regardless of the user’s body size, posture, or mobility.

There is significant variation in the way programs structured to encourage accessible housing have translated these principles into design standards. The Institute of Human Centered Design (IHCD), is leading the conversation in the state about how universal design can be implemented in housing. Specifically, the IHCD is convening the Division of Capital Asset Management and Maintenance, the Department of Housing and Community and Development, the Community Economic Development Assistance Corporation as well as Massachusetts Office on Disability and the Executive Office of Health and Human Services to develop an approach to universal design in multi-family housing. The IHCD’s goal is to develop a set of inclusive design standards for multi-family housing in Massachusetts.

Other organizations throughout the country that are participating in research, advocacy and discussions on Universal Design include Access Living and RL Mace Universal Design Institute.

 

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Fair Housing Resources

Outdated: being updated

The Metropolitan Area Planning Council (MAPC) has developed a Fair Housing Toolkit as part of the Sustainable Communities Program. MAPC was advised by the Fair Housing Caucus of the Metro Boston Consortium for Sustainable Communities The Toolkit details strategies to promote inclusive communities and advance regional equity.  In addition to the resources listed below, each section of the Toolkit contains links to documents and websites that provide information about federal and state fair housing and anti-discrimination laws and resources on fair housing access, advocacy, and enforcement.

Ways MAPC Can Help

MAPC provides data, research, resources guides and technical assistance regarding housing needs at the local and regional levels. In addition, members and member organizations of the MAPC Fair Housing Caucus provide fair housing training and technical assistance for a wide variety of audiences.

  • Join the Fair Housing Caucus of the Metro Boston Consortium for Sustainable Communities. Read about Consortium membership.
  • View the Housing page for information about the housing services provided by the MAPC Smart Growth Department.
  • Explore the Fair Housing Toolkit for resources for promoting fair housing.
  • Attend training on fair housing strategies to promote inclusive communities.
  • For more information, contact Jennifer Erickson, liaison to the Fair Housing Caucus, at [email protected].

Resources on Fair Housing Advocacy and Technical Assistance

Access Living: Access Living is a change agent committed to inclusion, independent living and empowerment for people with disabilities, and the disability community, in Chicago and around the country.

Bazelon Mental Health Law Center: Bazelon Mental Health Law Center offers resources on fair housing cases affecting persons with disabilities.

Center for Housing Policy: The Center for Housing Policy has published a literature reviewBuilding Support for Affordable Homeownership and Rental Choices:  A Summary of Research Findings on Public Opinion and Messaging on Affordable Housing. The review examines how to effectively frame issues and communicate with policymakers and the public.

CHAPA Consultant Directory: CHAPA’s directory is searchable by key word and provides contact information for qualified consultants with expertise in fair housing, affirmative marketing, accessible design and construction, needs assessments, or demographic analysis.

Fair Housing Accessibility FIRST: Fair Housing Accessibility FIRST provides information, materials, and technical assistance to all relevant stakeholders about the accessibility design and construction requirements of the Fair Housing Act as amended in 1988, as well as a toll-free information line for technical assistance. Call the Design and Construction Resource Center at (888) 341-778 (V/TTY).

Fair Housing Center of Greater Boston (FHCGB): The FHCGB provides a host of fair housing services: testing, case advocacy, training, community outreach, policy advocacy, and research.

Housing Alliance of Pennsylvania: The Housing Alliance of Pennsylvania’s publication Addressing Community Opposition to Affordable Housing Development: A Fair Housing Toolkit presents affordable housing developers with workable strategies and tactics relating to affordable housing development and fair housing.

Massachusetts Access Housing Registry: The Massachusetts Access Housing Registry helps people find accessible and barrier free housing listings.  The site offers flexible search functions along with information about subsidized housing and accessible housing. Organizations and individuals can register to list available properties.

Massachusetts Architectural Access Board (MAAB): Massachusetts Architectural Access Board (MAAB) develops and enforces regulations designed to make buildings accessible to, functional for and safe for use by persons with disabilities.

Massachusetts Fair Housing and Civil Rights Programs: The Commonwealth of Massachusetts Fair Housing and Civil Rights Information website provides an overview of state-level fair housing activities undertaken by the Commonwealth, including Policies, Guidelines, and Resources from the Massachusetts Department of Housing and Community Development (DHCD)DHCD’s Affirmative Fair Housing and Civil Rights Policy reviews the legal context for fair housing, financial resources for furthering fair housing, and affirmative fair housing initiatives in Massachusetts.

MassHousing: MassHousing provides handbooks, procedures, and sample documents to assist property managers in meeting their fair housing obligations.

Mel King institute for Community Building: The Mel King institute for Community Building offers skill building and leadership training for community development professionals and volunteer leaders. The Institute serves as a clearinghouse for technical assistance and collaboration strategies.

MetroBoston DataCommon: MetroBoston DataCommon offers monthly trainings to teach users how to quickly access, analyze, and map demographic statistics.

Metro Boston Housing Partnership (MBHP): MBHP provided trainings to both tenants and property owners regarding their rights and responsibilities under the federal Fair Housing Act of 1988 and the state fair housing law, Chapter 151B. Staff members also provide technical assistance on fair housing and refer clients to other related services in Greater Boston.

National Fair Housing Alliance (NFHA): NFHA’s website includes legal resources, publications, news releases and public policy changes in fair housing.

National Community Reinvestment Coalition (NCRC): NCRC serves advocates around the country by providing training and technical assistance, research and policy analyses and other resources. 

New England ADA Center: The New England ADA Center provides information, guidance and training on the Americans with Disabilities Act for municipal staff, developers, and the public through online and in person training.

US Department of Justice: The U.S. Department of Justice (DOJ) website provides multiple resources of use, including detailed guidance on  ADA compliance for City Governments, succinct descriptions of ordinances, policies, and procedures to institutionalize human rights at the municipal level, and guidance on language access assessment and planning.

State Agencies and Nonprofit Advocacy Organizations Serving Protected Classes

Massachusetts Association for Community Action Programs (MassCAP): MassCAP is a statewide association of 24 Community Action Agencies (CAAs). CAAs provide emergency assistance to people in crisis, offer programs that fight unemployment, inadequate housing, poor nutrition, and lack of educational opportunity, and provide training in advocacy skills. Services also include weatherization assistance and homelessness prevention.

Massachusetts Association of Community Development Corporations (MACDC): Community Development Corporations (CDCs) and Community Housing Development Organizations (CHODOs) serve neighborhoods, municipalities, and regions throughout Massachusetts. Primarily developers of affordable housing, CDCs have wide ranging experience in community outreach and organizing to revitalize neighborhoods.

Massachusetts Association of Human Rights and Relations Commissions (MAHRC): MAHRC is an organization of municipal and local agencies responsible for promoting human and civil rights and harmonious relationships among diverse groups at a local level.  MAHRC promotes networking initiatives, developing educational strategies and model programs and services as a resource for new and existing human rights and relations commissions.

Massachusetts Coalition for the Homeless (MCH): MCH is a network of housing advocates.  The coalition can provide information about member organizations that service local communities.  The coalition also provides direct service to the homeless.

Massachusetts Commission for the Deaf and Hard of Hearing (MCDHH)—Statewide Interpreter/CART Referral Service: The Statewide Interpreter/CART Referral Service provides referral services for sign language, spoken English, oral, tactile and close vision interpreting for Deaf and Deaf – Blind individuals, as well as making referrals to freelance CART providers for CART provision on behalf of hard of hearing and/or late deafened individuals in a wide variety of settings such as medical, legal, mental health, employment, education and recreational situations.

Massachusetts Department of Transitional Assistance: The Department of Transitional Assistance (DTA) provides services that include food, job, cash, and domestic violence assistance, as well as emergency shelter. DTA administers benefits such as Food Stamp Benefits, Transitional Aid to Families with Dependent Children, Emergency Aid to the Elderly, Disabled and Children and Emergency Assistance.

Massachusetts Department of Veterans’ Services: The Massachusetts Department of Veterans’ Services provides detailed information on veterans housing programs. In addition, municipalities have a Veterans’ Services Officer to help individuals access needed services.

Massachusetts Executive Office of Elder Affairs: Through the statewide elder network, the Executive Office of Elder Affairs (“Elder Affairs”) provides services locally via Aging Services Access Points, Councils on Aging and senior centers in communities across the Commonwealth. Services include home care and caregiver support, nutrition programs, protective services, health and wellness services, housing options, SHINE counseling (Serving the Health Information Needs of Elders), or counseling services for elders with limited English proficiency.

Massachusetts Immigrant & Refugee Advocacy Coalition (MIRA): The MIRA Coalition works with over 130 member organizations across the state, ranging from community-based organizations to labor unions to law firms, and more. The MIRA map of member organizations will indicate organizations active in the local area and region.

Massachusetts Office on Disability: The Massachusetts Office on Disability (MOD) is a state advocacy agency that serves people with disabilities of all ages. The Office has three main components that function to fulfill its priorities: the Government Services Program, the Client Services Program, and the Community Services Program. MOD provides technical assistance, trouble-shooting and advice on all disability related issues.

MassRelay: MassRelay is a 24/7 service enabling hearing people or people who do not use a text telephone (TTY) to communicate over regular telephone lines with people who are deaf, hard-of-hearing, late deafened, or speech disabled.

Massachusetts Statewide Independent Living Council: The Massachusetts Statewide Independent Living Council is a Governor appointed Council, whose members include persons who are knowledgeable about centers for independent living and the services they provide. The goal of the Council is to ensure provision of community-based, consumer-controlled, cross-disability services in compliance with requirements of the Title VII of the Workforce Investment Act of 1998 and in accordance with Independent Living Philosophy.

Regional Housing Network of Massachusetts: Member organizations of the Regional Housing Network of Massachusetts develop housing and provide housing related services, including hosting nine Housing Consumer Education Centers throughout the state to provide information for home seekers and property owners.

Legal Resources on Fair Housing – Massachusetts

Municipal staff and volunteers can assist individuals who have experienced discrimination to pursue their rights by referring them to case advocates at the Fair Housing Center of Greater Boston or directly help them file a complaint at the Massachusetts Commission Against Discrimination. In addition, the following legal organizations may be of assistance.

Boston Fair Housing Commission: The Boston Fair Housing Commission works to eliminate discrimination and increase access to housing in Boston through investigation and enforcement, affirmative marketing, housing counseling, and interagency coordination. The BFHC also manages a computerized listing service (Metrolist) of regional housing opportunities in an effort to provide low-income households increased access to housing in 126 cities and towns of metropolitan Boston.

Cambridge Human Rights Commission: The Cambridge Human Rights Commission is a city law enforcement agency that investigates complaints of discrimination that occur in Cambridge. The Commission also aids the City of Cambridge by educating both businesses and residents, providing community outreach, and cooperating with other city, state and federal agencies.

Disability Law Center of Massachusetts: The Disability Law Center of Massachusetts provides information, referral, technical assistance and representation regarding legal rights and services for people with disabilities, including access to community services, special education, health care, disability benefits, and rights and conditions in facilities.

Fair Housing Center of Greater Boston (FHCGB): The FHCGB works to eliminate housing discrimination and promote open communities throughout the region. FHCGB offers recourse to people harmed by discrimination and educates and informs housing professionals and residents of their rights and responsibilities. FHCGB provides a host of fair housing services: testing, case advocacy, training, community outreach, policy advocacy, and research.

Gay and Lesbian Advocates and Defenders: Gay and Lesbian Advocates and Defenders (GLAD) is New England’s leading legal rights organization dedicated to ending discrimination based on sexual orientation, HIV status and gender identity and expression. GLAD has a legal information line that provides information and referrals for people with discrimination issues who identify as gay, lesbian, bisexual, a transgender, or living with HIV/AIDS.

Greater Boston Legal Services: Greater Boston Legal Services provides critical legal assistance to low-income people in the greater Boston area, including assistance with housing, employment, health and disability, welfare, immigration, and elder and family issues.

Lawyers’ Committee for Civil Rights Under Law of the Boston Bar Association: The Lawyers’ Committee is a private, nonprofit, nonpartisan legal organization that provides pro bono legal representation to victims of discrimination based on race or national origin. The Committee also engages in public policy advocacy, community legal education, community economic development, and other legal services that further the cause of civil rights.

MassLegalHelp: Massachusetts legal aid programs created masslegalhelp.org to assist consumers find practical information about their legal rights. The website includes information about tenants’ rights in Massachusetts, self-help forms, sample letters, booklets, handbooks, and frequently asked questions

Massachusetts Bar Association (MBA) Lawyer Referral Service: The MBA Lawyer Referral Service is a public service program dedicated to directing callers to the most appropriate resources, whether that is one of the MBA’s attorney panel members, the state attorney general’s office, a legal service agency or the MBA’s own Dial-A-Lawyer program.

Massachusetts Attorney General’s Office: The Attorney General’s Office reviews and responds to civil rights complaints alleging deprivations of, or interference with, civil rights and civil liberties.

Massachusetts Commission Against Discrimination (MCAD): The Massachusetts Commission Against Discrimination is the state’s chief civil rights agency. The Commission works to eliminate discrimination in housing, lending, public accommodation, as well as employment and education, and strives to advance the civil rights of the people of the Commonwealth through law enforcement, outreach and training.

Massachusetts Law Reform Institute: The Massachusetts Law Reform Institute (MLRI) is a non-profit legal services organization committed to promoting social and economic justice through advocacy, education and legal action. MLRI staff work with many organizations at the local, state and national level on numerous areas of law affecting those who are low-income.

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Language Assessment and Services

Outdated: being updated

The Fair Housing Toolkit brings together available resources to help appointed and elected leaders, municipal planning, housing and redevelopment officials, developers, citizen board members, and other volunteers understand how to affirmatively further fair housing.   Language can be a barrier to other fair housing efforts: including master planning, assessing fair housing, affirmative marketing planning and civic engagement.

This section provides resources that will assist municipalities and housing developers to more effectively reach out to and better communicate with individuals who are linguistically isolated and have limited English proficiency.

Limited English Proficient (LEP) individuals are persons that do not speak English as their primary language and have a limited ability to read, write, speak, or understand English.

Linguistically isolated individuals (LI) live in a household where no person aged 14 or over speaks English “very well.” The definition is based on census questionnaires which ask respondents to evaluate how well each person in their household speaks English (if a language other than English is spoken in that household) based on the following criteria: “very well,” “well,” “not well,” and “not at all well.”

What is the need for language assessment in the region?

“Within little more than a generation, America is poised to become a nation where traditional minorities are in the majority.  Since 1990, some 500,000 foreign born residents have settled in the 5-county metropolitan area and three-quarters of them live outside city of Boston.  Not coincidentally, fewer people have English as their primary language. About 16 percent of the region’s immigrant population was “linguistically isolated” in 2010. Across the MetroFuture region, the languages spoken by people of limited English proficiency are distributed as follows: Spanish speakers (36.5%), individuals who speak European languages or languages from the Indian sub-continent (36.2%), people who speak Asian-Pacific languages (23.9%), and all other (3.5%).”[1]

Language for linguistically isolated and Limited English Proficiency (LEP) persons can be a barrier to accessing housing and other important benefits or services.  Without English proficiency, it can be difficult to comprehend local transportation options, communicate with schools or access municipal services, much less participate in recreational and social offerings. Language can potentially be a barrier to understanding and exercising important rights as well as complying with applicable responsibilities. In particular HUD, recognizes that language could be a barrier for those persons seeking:

  • Housing assistance from a public housing agency or assisted housing provider or are current tenants in such housing;
  • Assistance from a state or local government for home rehabilitation;
  • Supportive services to become first-time homebuyers;
  • Housing-related social services, training, or any other assistance from HUD recipients.

Local governments, agencies, non-profits and housing developers can assist in creating an open and inclusive community that encourages full participation by all its residents by providing language services that are directed to the populations in their municipality.

[1] MAPC.  Fair Housing and Equity Assessment.  2013. P 12

What are the legal requirements for Language Access?

Executive Order 13166 which was signed by President Clinton on August 11, 2000, eliminates, to the extent possible, limited English proficiency as a barrier to full and meaningful participation by beneficiaries in all federally-assisted and federally conducted programs and activities.

The U.S. Department of Justice has issued a Policy Guidance Document, Enforcement of Title VI of the Civil Rights Act of 1964 – National Origin Discrimination Against Persons With Limited English Proficiency to assist federal agencies in carrying out these responsibilities. This LEP Guidance sets forth the compliance standards that recipients of federal financial assistance must follow to ensure that their programs and activities normally provided in English are accessible to LEP persons. The ability of federal agencies and recipients of federal funds to ensure accessibility of programs to LEP persons prevents discrimination on the basis of national origin.

HUD’s Affirmatively Furthering Fair Housing Proposed Rule will create new requirements for Assessing Fair Housing for local governments, states and public housing agencies.  Consolidated Plan and Public Housing Agency Plans will include assessment of language needs and identification of any need for translation of notices and other vital documents.  The proposed rule expressly requires that language assistance should be available to LEP persons to ensure participation in the planning process.

Guidelines to Address Language Access

Recognizing the importance of overcoming language barriers, the federal government has provided guidelines to assist federal recipients to serve LEP persons.    A Language Access Plan (LAP) is one tool that can be used by municipalities to assess specific language needs and establish a strategy to address these needs.  Municipal LAPs are a useful reference for housing developers to provide assistance in their goal to create affirmative marketing plans that effectively reach out to LEP and LI populations. The LAP is built on a Four Factor Analysis, which provides a template to evaluate language services by evaluating:

  1. The number or proportion of LEP persons eligible to be served or likely to be encountered by the program or grantee;
  2. The frequency with which LEP persons come in contact with the program;
  3. The nature and importance of the program, activity, or service provided by the program to people’s lives; and
  4. The resources available to the grantee/ recipient and cost of the service.

Useful Data in Understanding a Community’s LEP and LI population:

  • S. Census data. Language Use data includes numbers of LEP and LI individuals as well as the specific languages these populations speak. The Census Bureau has also created a website explaining how to use the language data it collects.
  • Massachusetts Department of Education (DOE). DOE enrollment data tabulates the percentage of the enrolled population, by district, that are LEP. School district data on the languages spoken by LEP students, by number of student, is available by request ([email protected]) or by contacting individual school districts.
  • Original data. Municipalities can create a record to identify and track the number of LEP individuals who participate in or engage in different levels of community services. After the points of contact between staff and LEP individuals are identified, existing forms could be amended to create data fields for LEP, languages spoken and the preferred language for written communication for staff to collect this information.

The most accurate information on LEP and LI populations will be gathered from utilizing a combination of these data sources with language assistance experience from organizations that work with LEP persons. The local or regional hospital is another useful source of population data and language needs. Most large health care institutions have programs to overcome language barriers. Hospitals assessment of language needs may rely more on experience with patients, than general population information.  Staff assess language needs including interpretation or translation based upon direct care with the general population.

Approaches to Interpretation and Translation

Once an area’s LEP populations, and the languages that those populations speak, have been identified, planners and developers need to determine the best method to identify and fund interpretation and translation services.

One essential step is to communicate to the LEP person that these services are available. “I Speak” Cards can be used to help LEP individuals identify which language they speak.   The cards are actually developed by the Census Bureau.  The most current is based on 2010 data.  The cards can be treated like posters and put in conspicuous locations where LEP persons may be approaching the municipality of agency for service.  The cards indicate in numerous languages that language services are available.

Interpretation can take place in-person, through a telephonic interpreter, or via internet or video interpreting. Most Language Access Plans call for on-staff assistance as a first priority; if that is not available telephonic interpretation is available from several companies.  Fee arrangements can be with a monthly retainer and/or a per minute fee.

Municipalities should establish a list of vital documents that need to be translated to ensure meaningful access by LEP individuals.  The Department of Justice provides the following examples of what may constitute as a vital document; consent and complaint forms; intake and application forms with the potential for important consequences; written notices of rights; notices of denials, losses, or decreases in benefits or services; notice of disciplinary action; signs; and notices advising LEP individuals of free language assistance services.   HUD program participants are required to provide meaningful access.

Planners and developers can improve the outcome of translation by incorporating plain language into vital documents. The Legal Services Corporation created a Plain Language Training Course that presents simple tips on using appropriate language and design to create documents that are easy to read.

Depending on available resources, a municipality or agency can designate a person or department for quality control responsibility.  For example, the City of San Francisco’s Office of Civic Engagement & Immigrant Affairs (OCEIA) maintains a list of approved translation and interpretation services.  OCEIA is responsible for performing quality control on this list.

Examples of Language Assistance Plans

The City of Quincy, with a large Chinese, Spanish and Vietnamese population, has a long-standing commitment to assisting LEP persons.  Quincy’s Language Assistance Plan generally followed the four factor analysis and identified critical documents for translation.  For telephonic and in person translation, the City specified two steps: on-site translation or contract telephonic translation.

In Lowell, the three dominant non-English languages are Khmer, Spanish and Portuguese.  Lowell includes specific reference to the four factor analysis in its Limited English Proficiency Plan.  The City also has a detailed analysis of language by neighborhood.  In addition to interpretation and translation services, Lowell specifies outreach efforts, staff training and monitoring.

The Massachusetts Department of Housing and Community Development has created  a Language Access Plan.  The Plan is in two parts.  The narrative takes a broad approach  to the subject complimented by data on LEPs in the state and by region.  The plan gives HUD safe harbor guidelines (translation requirements related to size of language groups),  help identifying LEP population and approaches to language assistance.   The appendix of the LAP gives guidance to agencies administering DHCD programs in some detail.  For instance, it strongly recommends a partnering relationship with non-profits agencies which translation resources.   One agency with translation capacity in the region is the Metropolitan Boston Housing Partnership (MBHP).   The MBHP also has a Language Assistance Plan.

Few housing authorities have addressed LEP issues.  The Boston Housing Authority has a Limited English Proficiency Policy which assigns a Language Access Coordinator and provides for an annual assessment of the language assistance needs of the Authority.   The BHA also more recently completed a Four Factor Analysis with detailed information on the use of a language line service and interpreter requests.

The Marin Housing Authority’ Language Assistance Program includes a four factor analysis as an appendix.  This Plan/Program is different from a local or state government, since it recognizes the need for continual interaction with LEP residents and applicants.  For instance the MHA also details points of contact with LEP persons, while also providing the specifics for translation and interpretation.


Resources on Language Access

The Language Access Assessment and Planning Tool for Federally Conducted and Federally Assisted Programs, published by the U.S. Department of Justice in May, 2011 provides guidance on language access self-assessments, components of a language access program, and implementation of language access services.

The guide Executive Order 13166: Limited English Proficiency Resource Document: Tips and Tools from the Field  is published by the U.S. Department of Justice, Civil Rights Division.  The guide identifies resources and guidelines for determining an organization’s language needs, identifying language resources that meet those needs, methods to work effectively with LEP individuals and steps to ensure quality control conducting meaningful outreach.

The City of San Francisco, California enacted a Language Access Ordinance (LAO) in 2001 to provide “equal access to city services to all San Franciscans, including those with limited proficiency in English.”  The LAO empowers the Office of Civic Engagement & Immigrant Affairs (OCEIA) to oversee citywide compliance with language access laws.  The OCEIA issues an annual summary compliance report which includes LAO requirements by department and department specific recommendations to address obstacles.

The Massachusetts Office of Access and Opportunity has published an Administrative Bulletin, Language Access Policy and Implementation Guidelines.  The purpose of this Bulletin is to give guidance to state agencies for Language Access Plans.  The Bulletin reviews U.S. Department of Justice guidance, including the four factor analysis and requirements for Language Access Plans (LAP).  The Office reviews LAPs and reviews any language access complaints.

Reasonable Accommodation

Reasonable Accommodation is a broader application to assist people with disabilities.   Reasonable Accommodation is reviewed in detail in Fair Housing Case Law and Fair Housing Laws, Regulations and Executive Orders [create links]. As one example, the Boston Housing Authority, which has an LAP reviewed above, also has a Reasonable Accommodation Policy for both Public Housing and Leased Housing.

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Disparate Impact

Outdated: being updated

The Fair Housing Toolkit brings together available resources to help appointed and elected leaders, municipal planning, housing and redevelopment officials, developers, citizen board members, and other volunteers understand how to affirmatively further fair housing.   A core component of fair housing law as it relates to policy and practice, disparate impact analysis can help shape a municipality’s master plan and zoning, be a key to assessing fair housing, and guide affirmative marketing efforts.

This section describes how to conduct a disparate impact analysis, introduces data sets useful for this purpose, and provides examples from practice and case law of the relevance to municipal planning.

What is disparate impact?

Even when a policy or practice is not intended to discriminate or doesn’t directly limit housing opportunity based on protected class, it may still have a discriminatory effect.  Disparate Impact describes policies, practices or services that appear neutral on the surface, but, in practice, disadvantage protected class members.

Disparate impact can apply to a single rule or procedure such as the administration of a housing lottery or wait list.  Disparate impact can also describe widespread effects of broad reaching policies and practice.

On Feb 15, 2013, HUD issued the Final Rule on the Implementation of the Fair Housing Act’s Discriminatory Effects Standard. With this rule, HUD formally codifies longstanding administrative and legal practice on how to screen for discriminatory effects.  HUD’s final language provides that ‘‘[a] practice has a discriminatory effect where it actually or predictably results in a disparate impact on a group of persons or creates, increases, reinforces, or perpetuates segregated housing patterns…”[1] on a protected class basis.

Municipalities have the obligation to analyze and modify rules, policies, and practices that have potential discriminatory effects. Before adopting any policy or practice, it is necessary to ask:

  • Is it likely that policy or practice will negatively impact on members of a protected class compared to the general population?
  • Is the policy or practice necessary to achieve substantial, legitimate, non-discriminatory interests?
  • Is there a less discriminatory alternative that would meet the same interest?

[1] Federal Register, Vol. 78, No. 32.  P 11482

On July 18, 2013 HUD issued an Affirmatively Furthering Fair Housing Proposed Rule which points to a fourth step in this analysis, particularly aimed at the obligation to revers segregated housing patterns:

  • Is there a policy or practice that not only does not discriminate, but increases opportunities for traditionally under-served populations?

Disparate impact in the courts

Langlois v. Abington Housing Authority, 2002: The courts found the local residency preference policy instituted by a group of Massachusetts housing authorities to have an unlawful disparate impact because it would result in white applicants being served more quickly than applicants of color.

Anti-Discrimination Center of Metro New York v. Westchester County, 2009-2011: The County’s failure to consider race-based impediments to housing choice is at the core of this suit.  One outcome is that public agencies and private firms need to confirm that they are following fair housing rules before certifying that they are in compliance. Disparate impact analysis is a key component of this policy analysis.

Click here to view other fair housing case laws.

Lessons from the Westchester lawsuit

HUD’s instructions in the Westchester settlement named the following restrictive zoning practices as likely to have a discriminatory effect and/or perpetuate segregation and thus warranting assessment:

  • Restrictions that limit or prohibit multifamily housing development, including limitations on the size of a development and restrictions on lot size or other density requirements that encourage single-family housing or restrict multifamily housing.  Such restrictions are widespread in Greater Boston due to a longstanding focus on single-family zoning, large lot size requirements, and provisions for multi-family and single-family housing on small lots only for residents who are 55 or older.  Because of the high cost of land, limits on development size, lot size, or density have the effect of increasing costs. These policies can be shown to have a discriminatory effect because demographic data shows that African Americans, Latinos, and people with disabilities have lower incomes than the general population.
  • Limitations directed at Section 8 or other affordable housing, including limitations on such developments in a municipality.  Not only is source of income discrimination a violation of Massachusetts’ anti-discrimination law, but housing subsidy holders are more likely to be families with children and/or people with disabilities. Therefore limits on subsidized housing can exclude members of these protected class groups.
  • Restrictions that directly or indirectly limit the number of bedrooms in a unit.  Bedroom limits decrease housing choices for families with children. They can also limit choices for people with disabilities in need of in home care.  Bedroom limits can disproportionately affect minority families who are more likely to have more children per household than white families and/or to have extended family living together.
  • Limitations on townhouse development.  Inherent in their design, multi-story townhouse units with internal and external stairs limit physical access for people with disabilities. Design preferences which favor townhouse development may run counter to housing needs for individual households and families with members who have a disability, housing needs for seniors and veterans.  The impact of townhouse development must take into consideration the measured need for accessible housing for individuals and families, both in the rental and homeownership markets.

Data sets useful for conducting disparate impact analyses

Determining whether a proposed policy or practice will have a disparate impact begins with demographic data. In addition to census data, resources exist for primary demographic data as well as data sets analyzing demographic impacts.

Metro Boston DataCommon

A project of MAPC and the Boston Indicators Project, Metro Boston DataCommon is “an interactive data portal and online mapping tool that provides a wealth of information about the region’s people, communities and neighborhoods through a wide variety of topics — from arts and education to the environment and transportation. A resource for all those seeking to understand how the region is changing, it helps residents, stakeholders, planners, city and town officials, educators and journalists explore options and make informed decisions.”

The user friendly site provides data and analyses of municipal and regional trends. Their custom GIS tool allows users to create detailed maps of current and future trends. In addition to online tutorials about how to make the best use of the site, they offer monthly trainings and an online learning community to connect with other users. The project also provides an extensive list of other data visualization and mapping resources.

HUD Prototype Geospacial Tool

In proposed guidance on the obligation to Affirmatively Further Fair Housing released in July 2013, HUD announced the creation of a uniform data set to assist program participants in identifying housing needs and conducting disparate impact analyses.  In the proposed rule, HUD describes the data set as “…including data related to education, poverty, transit access, employment, exposure to environmental health hazards, and other critical community assets, as well as nationally uniform local and regional data on patterns of integration and segregation; racial and ethnic concentrations of poverty; disproportionate housing needs based on protected class; and outstanding discrimination findings.” [1]

This data set is being designed for the expressed purpose of assisting with disparate impact analyses for municipalities to assess fair housing.  Currently a prototype, HUD offers instructions for exploring the data set and expects it to evolve with user input and to make it available.

[1] Federal Register, Vol. 78,  No. 139  P 43717

Data sets analyzing demographic impacts

Kirwan Institute/Opportunity Index Data The Kirwan Institute’s 2009 report, “The Geography of Opportunity: Building Opportunity in Massachusetts” has been widely referenced in discussions of regional equity.  The Census Tract data analysis for their index is available for public use on the Kirwan Institute Massachusetts Opportunity Mapping Resource Site.

DiversityData.org   Created by researchers at Brandeis University and the Harvard School of Public Health, this project analyzes racial and ethnic disparities for 362 metropolitan areas across the country.  The data presented shows correlations between factors such as race and income, race and family size, disability and income in a metro region.

How to analyze for disparate impact

The key to conducting disparate impact analyses is the analysis must compare two groups within a protected class category to determine whether the policy or practice disadvantages one as compared to the other. Once data have been broken out by protected class, the next step is to compare effects of proposed policies on each subgroup.  For instance racial groups could be compared to each other or families with children could be compared to adult households, or people with disabilities could be compared to people without disabilities.

Based on these numbers, the next determination is whether the policy has the effect of

  1. Creating more housing opportunities for protected class members
  2. Maintaining patterns of segregation
  3. Excluding groups of people, whether or not that was the intention behind the policy

In order to assess the impact of a proposed policy, the regional demographics by protected class should be reviewed.  Next, the impact of the policy should be examined for each group separately to see whether one group benefits or is adversely affected in comparison to the other. If the analysis shows there is a discriminatory effect, it is then necessary to search for non-discriminatory alternatives to reach the stated goal.  Beyond non-discrimination, the mandate to affirmatively further fair housing seeks a policy or practice which increases opportunity to overcome patterns of segregation. Specific remedies will differ depending on the need and the arena, as detailed in the examples below.

Various statistical methods may be employed to conduct these analyses. CHAPA’s Guide to Selection Preferences describes such analyses and gives case examples to illustrate their use along with specific steps for analyzing tenant selection policies using a civil rights lens.  Part IV of this Guide uses disparate impact analysis tools to examine local selection preferences, guiding the reader through the following

Checklist for Civil Rights and Fair Housing Compliance:

  • An examination of the actual waiting list or anticipated waiting list, and an examination of the housing market area indicates the following racial, ethnic or other differences between the waiting list and the housing market
  • An examination of the occupancy patterns or anticipated occupancy patterns, and an examination of the housing market area indicates the following racial, ethnic or other differences between the occupancy patterns and the housing market
  • The actual or anticipated rate of participation on the waiting list by minorities compared to the participation rate of non-minorities is at least 80% (the “Four-Fifths Rule”):
  • The actual or anticipated rate of selection for admission by minorities compared to the rate of selection for admission by non-minorities is at least 80% (the “Four-Fifths Rule”):
  • Is there a delay in minority selection for occupancy compared to non-minority waiting time? Specify.
  • The selection preference, or other aspects of the housing affirmatively further fair housing in the following ways:
  • Other methods for meeting the identified housing need that have less of an effect on minority participation include[1]

The CHAPA Selection Preferences Guide also presents an Appendix with a Case Study designed to illustrate the principles discussed. The Case Study uses actual demographic data and a hypothetical housing development, drawing on various statistical analysis methods to evaluate the impact of proposed plans, finally offering alternative policies which would remove the discriminatory effect.

Example:  examining race and affordability using special mismatch or free market analyses

When looking at racial demographics in particular, special mismatch or free market analyses can be particularly informative. Using income data by race, it is possible to predict what the racial and ethnic make-up of a municipality should be if affordability was the only determining factor, and then compare this theoretical population to the actual demographics existing today.

The Fair Housing Center of Greater Boston (FHCGB) and the Harvard Civil Rights Project completed this analysis for homeowners in Greater Boston in 2004. They found that in 80% of Greater Boston cities and towns, African American and Latino homeownership rates are less than half of what would be predicted by affordability alone. The City of Naperville, Illinois’ Analysis of Impediments for Fair Housing Choice uses this method to help determine housing need and Affirmatively Furthering Fair Housing policies.

Example: local resident preferences

Following the Court decision in the Langlois v. Abington case described above, Massachusetts Department of Housing and Community Development (DHCD) requires municipalities to analyze the impact of a local resident preference for housing wait lists. If the analysis shows the local preference will move whites into housing more quickly than other racial groups, DHCD requires the town to balance the wait list so that all racial groups are served in an equally timely manner. This process is detailed in DHCD’s Affirmative Fair Marketing Guidance.

Example: age-restricted zoning

Housing admissions policies which do not allowing residents under the age of 55 have an implicit and inequitable impact on families with children. Additionally, MAPC has found in MetroFuture that Boston area households of color are more likely to have children when compared to white households – 48% and 32% respectively.  In order to propose such a policy, it is necessary to analyze the effects on family versus adult households and the racial and ethnic demographics of seniors versus younger residents in the region. If the analysis shows families with children or people of color would be excluded by the policy, a less discriminatory alternative must be sought.

[1] Citizens’ Housing and Planning Association.  Meeting Local Housing Needs: A Practice Guide for Implementing Selection Preferences and Civil Rights Requirements in Affordable Housing Programs.  September, 2004.  P 8

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Affirmative Marketing

Outdated: being updated

The Fair Housing Toolkit brings together available resources to help elected leaders, municipal planning, housing and redevelopment officials, developers, citizen board members, and other volunteers understand how to affirmatively further fair housing.  Affirmative marketing tactics are most commonly relevant to affordable housing developers seeking to fill vacant units. The outreach resources provided here are directly relevant for networking and outreach efforts aimed at Civic Engagement. Insight regarding the target populations to be reached through affirmative marketing comes from fair housing goals identified through the planning process.

This section describes the requirements for affirmative marketing plans, presents resources for reaching a broad network of people and organizations to market available housing units and build connections with target populations within and beyond municipal borders.

What is the purpose of Affirmative Marketing?

The Fair Housing and Equity Assessment (FHEA) extensively documents racial and economic segregation that characterizes the Greater Boston region. According to the FHEA, Greater Boston remains one of the whitest major metropolitan regions in the US, with Black and Latino residents making up less than 5% of the population in 80% of MetroFuture cities and towns.  According to Josephine Louie’s 2005 report “We don’t feel welcome here”, over one third of African Americans and Latinos in metro Boston would pioneer integration in all white neighborhoods.  This same study demonstrated that while most people of all races indicate a preference for living in an integrated community, comfort levels differ about the ideal level of integration.

The concept of affirmative marketing is to conduct both broad and targeted outreach to contact those least likely to apply for available housing units.  Housing developers and managers are responsible for creating and implementing such plans. Yet the obligation to affirmatively further fair housing extends these responsibilities.

Beyond the letter of the law, affirmative marketing and community outreach strategies are critical components to connect theoretical principles to affirmatively further fair housing with actual people.  Plan implementation requires hands-on, on the ground outreach. Municipalities which have conducted an Assessment of Fair Housing  (currently rule proposed by HUD) have the responsibility to require developers to adopt an affirmative marketing plan in line with the town’s identified housing needs for populations least likely to apply.   Even without this assessment in place, municipalities should assist developers to create and implement a thorough plan to identify and reach such populations.

What are affirmative marketing requirements?

Different housing funding streams have distinct requirements for affirmative marketing.  The following manuals provide guidance on plan requirements.

How do I determine who is least likely to apply?

Determining who is least likely to apply should begin with outreach to potential target populations through civic networks.   Several other sources of information from the municipality can provide this direction: the Assessment of Fair Housing or current Analysis of Impediments; the housing needs analysis in the Master Plan; the Consolidated Plan.  Important to consider is whether these planning documents took into consideration regional population projections and an analysis of disparate impact.

Overcoming past patterns of urban/suburban segregation requires partnerships between urban and suburban municipalities and organizations.  Engaging with the religious, cultural, social, and advocacy organizations in the region will help connect local housing opportunities with area needs.

Affirmative marketing efforts should consider barriers such as Limited English Proficiency and disability.  Resources such as Plain Language provide materials to increase understanding.

Where do I find organizations serving target populations?

The networks below provide good starting places to find nearby local organizations serving people of color, immigrant groups, low income families, veterans, and other protected classes. These databases and member directories for organizations located nearby can provide contacts to support the proposed development. They may provide knowledge of local housing needs for their members, language assistance, and/or volunteers. At a minimum, these local organizations are useful places to advertise available housing.

In addition to national advocacy, the NAACP has local chapters across the country, including in many cities and towns in Massachusetts.

The Ma Immigrant & Refugee Advocacy Coalition (MIRA) serves as a good starting point for service and advocacy organizations serving the varied ethnic groups across the state.  The MIRA map of member organizations will indicate organizations active in the local area and region.

The City of Boston’s Office of New Bostonians offers multiple resources, including a searchable online database of organizations and cultural groups serving immigrant populations in the region beyond Boston.

English as a Second or Other Language(ESOL) programs exist in private, public, and non-profit settings across the Commonwealth.  Search for programs in your area to connect with residents whose primary language is other than English.

Veterans are a protected class in Massachusetts.  All municipalities have a Veterans’ Services Officer to help individuals access needed services. In addition, the Massachusetts Department of Veterans’ Services provides detailed information on veterans housing programs.

Community Development Corporations (CDCs) and Community Housing Development Organizations (CHODOs) serve neighborhoods, municipalities, and regions throughout Massachusetts. Primarily developers of affordable housing, CDCs have wide ranging experience in community outreach and organizing to revitalize neighborhoods. Find the CDC for your region or serving a nearby urban center to start.

Faith based organizations throughout the region can provide leads on specific outreach and service programs they offer.

Where can I post notices of available housing?

The MA Access Housing Registry helps people find accessible and barrier free housing listings.  The site offers flexible search functions along with information about subsidized housing and accessible housing. Organizations and individuals can register to list available properties.  Massachusetts has a wide range of nonprofit social service agencies serving the needs of low-income residents.

Additional steps for effective outreach:

  • Advertise through local and regional newspapers, newspapers that serve racial and ethnic groups, newspapers for families with children, and other groups protected under fair housing laws. Kidon Media lists national and statewide ethnic newspapers.
  • Post outreach materials in area laundromats, ethnic groceries and restaurants, and at area religious institutions.
  • Connect with health centers, clinics and emergency rooms: they are excellent sources for qualitative data on area needs as well as locations for distributing outreach materials.
  • Include educational institutions on your outreach list. School social workers and parent-teacher organizations are good sources for spreading information among parents. The community college and universities nearest to the housing development will have student supports as well as student government, cultural groups, and advocacy groups.

A broad based resource,  Guidestar ,provides online listings of all IRS registered nonprofit organizations.   Zip codes, the key to Guidestar searches, can be used for the development’s location as well as neighboring municipalities to see what other resources exist close by.

What elements are required for a thorough Affirmative Marketing Plan?

DHCD presents the following Requirements for Outreach and Marketing as outlined in their Affirmative Fair Marketing Plan Guidance .

Marketing should attract residents outside the community by extending to the regional statistical area as well as the state and must meet the following requirements:

  1. Advertisements should be placed in local and regional newspapers, and newspapers that serve minority groups and other groups protected under fair housing laws. Notices should also be sent to local fair housing commissions, area churches, local and regional housing agencies, local housing authorities, civic groups, lending institutions, social service agencies, and other non-profit organizations.
  2. Affordable units in the Boston Metropolitan Statistical Area (MSA) must be reported to the Boston Fair Housing Commission’s Metrolist (Metropolitan Housing Opportunity Clearing House). Such units shall be reported whenever they become available (including upon turnover).
  3. Accessible units must be listed with MassAccess (see https://www.chapa.org or https://www.massaccesshousingregistry.org) whenever they become available (including upon turnover).
  4. Affordable rental and affordable ownership units, whether or not they are accessible, must also be listed with MassAccess whenever they become available (including upon turnover). Where applicable, all MassAccess data input fields relating to accessible and adaptable status and accessibility features must be completed. Available affordable ownership units must also be listed with the Massachusetts Affordable Housing Alliance website (see https://www.mahahome.org or https://www.massaffordablehomes.org)
  5. Marketing should also be included in non-English publications based on the prevalence of particular language groups in the regional area. To determine the prevalence of a particular language by geographical area, see for example https://www.lep.gov/demog_data/demog_data.html.
  6. All marketing should be comparable in terms of the description of the opportunity available, regardless of the marketing type (e.g., local newspaper vs. minority newspaper). The size of the advertisements, including the content of the advertisement, as well as the dates of the advertising unless affirmative advertising occurs first, should be comparable across regional, local, and minority newspapers.
  7. All advertising and marketing materials should indicate resident selection by lottery or other random selection procedure, where applicable.
  8. All advertising should offer reasonable accommodations in the application process.
  9. Advertisements should run a minimum of two times over a sixty day period and be designed to attract attention. Marketing of ownership units should begin approximately six months before the expected date of project occupancy.
  10. Pursuant to fair housing laws, advertising/marketing must not indicate any preference or limitation, or otherwise discriminate based on race, color, disability, religion, sex, familial status, sexual orientation, gender identity, national origin, genetic information, ancestry, children, marital status, or public assistance recipiency. This prohibition includes phrases such as “active adult community” and “empty nesters”. Exceptions may apply if the preference or limitation is pursuant to a lawful eligibility requirement.
  11. All advertising and marketing materials portraying persons should depict members of classes of persons protected under fair housing laws, including majority and minority groups as well as persons with disabilities.
  12. The Fair Housing logo and slogan (“Equal Housing Opportunity”) should be included in all marketing materials. The logo may be obtained at HUD’s website at: https://www.hud.gov/library/bookshelf11/hudgraphics/fheologo.cfm ¹

As noted above, plan requirements are determined by the project funding source and therefore may vary from these presented by DHCD.

While specific to a subsidized development in Boston, this Affirmative Fair Housing Marketing Plan provided by Maloney Properties demonstrates a comprehensive system for affirmative marketing and a tenant selection process designed to affirmatively further fair housing.  The plan includes a specific Language Assessment Plan.

¹ Massachusetts Department of Housing and Community Development.  DHCD Guidelines: Affirmative Fair Housing Marketing Plans.  2009.

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Zoning to Affirmatively Further Fair Housing

Outdated: being updated

The Fair Housing Toolkit brings together available resources to help appointed and elected leaders, municipal planning, housing and redevelopment officials, developers, citizen board members, and other volunteers understand how to affirmatively further fair housing.  Zoning is a critical tool used at the local level to shape a municipality through requirements and incentives for land use.   This section demonstrates the fair housing implications of zoning and land use regulation to help planning boards, zoning boards and municipal planning staff meet the obligation to affirmatively further fair housing.   Zoning implements the master plan and can help create diversity of housing opportunities.  The courts have also made it clear that zoning cannot discriminate against protected classes.  As a further introduction to issues of fair housing and equity, the Metropolitan Area Planning Council has prepared the State of Equity in Metro Boston with a series of indicator reports monitoring progress toward achieving equity goals.

What is the need to link fair housing to zoning?

Historically, there have been policies that have led to segregation throughout the Greater Boston region.   The Fair Housing Center of Greater Boston (FHCGB) has created an interactive timeline demonstrating how the intentional and unintentional policies of the past created patterns of segregation that remain today.

FHCGB’s research, Historical Shifts from Explicit to Implicit Policies Affecting Housing Segregation in Eastern Massachusetts details these stages of development.   While redlining institutionalized racial segregation in the cities, it was the development of the suburbs via the construction of Route 128 that magnified the effects of segregation by increasing the physical separation between whites and people of color. Municipalities responded to the subsequent in-migration of jobs and people to the suburbs by enacting rigid zoning ordinances.  Zoning regulations were created to control density, protect open space, with a subsequent increase in housing prices. Strict zoning restrictions are still in use today and have a disparate impact.  Because they limit affordability and number of rental multifamily housing opportunities, these restrictions can have a disparate impact particularly for protected classes.

During the 1950s, towns like Lincoln and Weston, threatened with a massive inrush for single family housing on their graceful stretches of farmland, were among the first to protect themselves in this way. The magnitude of the demand for any kind of housing raised the price of older housing stock and raised rents. This created a serious problem for persons outside the labor force and lower income households. Little if any public housing was constructed in the communities adjacent to Route 128 during this period. In this way, persons in the lower income group were squeezed out of the more affluent towns or filtered into the older dilapidated sections of the less affluent ones. The suburbs became increasingly homogenous with respect to income.¹

MAPC projects that, if current zoning trends continue, by 2035 more than 85% of new housing in developing suburbs of Metropolitan Boston will be large, expensive single-family houses on lots of one acre or more. This may lead to a lack of modestly priced housing for young families, municipal employees, and minorities in locations where much of the region’s job growth is projected to occur. ²

Maps created by the FHCGB illustrate how current zoning practices – multifamily zoning, age restricted zoning, minimum lot sizes – impact communities of color and perpetuate segregation.

¹ Massachusetts Advisory Committee to the U.S. Commission on Civil Right and the Massachusetts Commission Against Discrimination.   Route 128: Boston’ Road to Segregation.  January, 1975.
² MAPC.  MetroFuture Trendlines #3.

What is the legal and regulatory guidance on zoning and fair housing?

In February 2013, HUD published the Implementation of the Fair Housing Act’s Discriminatory Effects Standard Final Rule, describes policies, practices or services that appear neutral on the surface, but, in practice, disadvantage protected class members and/or perpetuate segregated housing patterns.  Municipalities have the obligation to analyze and modify rules, policies, and practices that have potential discriminatory effects.

The effects of exclusionary zoning policies and practices are at the core of the Westchester False Claims case and its resulting settlement agreement.  The Department of Justice argued that exclusionary zoning practices in Westchester’s predominantly white, affluent suburbs have limited housing access for low income residents of color.  In order to fulfill its obligation to affirmatively further fair housing, the county must remove exclusionary zoning barriers and institute policies to reverse their effects.  After failing to comply with many settlement terms, in September, 2013, HUD reallocated $7.4 million in CDBG, HOME and ESG funds from Westchester County to other eligible jurisdictions.

Multiple legal cases hinge on the fair housing implications of zoning policies. Please see the Fair Housing Case Law section for specific examples.

What policy areas are of particular concern for fair housing implications?

  • Design preferences – Municipal design preferences for certain housing types, such as single family units or multi-level townhouses may have an unintended discriminatory effect based on race or disability.
  • Maintaining Housing – It is illegal to target members of any protected class for unequal enforcement of building, maintenance, safety or sanitary codes. It is necessary to distinguish between (a) the need to enforce property maintenance codes against substandard housing in which people live, including protected class members, and (b) the specific targeting of housing where protected class members live for more stringent inspections in order to remove them from their homes or to unnecessarily condemn their dwellings.
  • Reasonable Accommodations – A municipality is required to provide reasonable accommodations for persons with disabilities when it is necessary to provide them with equal housing opportunity. This may include, for example, granting a variance under the local zoning ordinance.  The City of Newton and the Newton Housing Partnership negotiated with the developer of Parkview Homes, a 40B project, to insure accessible housing was available in the development.  The Partnership then supported the development before the Zoning Board of Appeals, which gave its approval.  The City of Lynn’s Zoning Board of Appeals gave approve to a variance for the Lynn Home for Woman.  This development of 40 affordable units in 2 existing buildings included housing for persons infected with AIDS or HIV.  Another example of reasonable accommodation in zoning administration is for the removal of architectural barriers for people with disabilities.  Often municipalities will grant a variance for setback requirements for entrance ramps.
  • Redevelopment Plans – In planning for redevelopment it is essential to consider the impact of development plans on existing residents of the area being redeveloped.  If the housing that will be demolished includes a large number of residents who have protected status then there may be a discriminatory effect if these residents are displaced.  One way to address this concern is to ensure that the residents of the area being redeveloped are directly involved in the redevelopment planning and decision making process.Anti-displacement strategies can be used to insure that redevelopment has minimal adverse impact on existing residents and policies and procedures are in place to insure that residents have adequate replacement housing.  Low- and moderate- income households in particular can be affected by development activities or market changes that take place in their neighborhoods.  The U.S. Uniform Relocation Act should be consulted regarding redevelopment plans and relocation actions.  MAPC has developed a matrix of case studies showing anti-displacement strategies.
  • Site Selection – Since patterns of segregation may establish a basis for a housing discrimination complaint, through evidence of discriminatory intent or effect, it is important to consider such trends in making locational decisions.
  • Special Permit and Review Process – Many municipalities in Massachusetts do not allow multi- family housing by right, even in designated multi-family zoning districts.  Special review and permitting can impede affordable housing development, perpetuating patterns of segregation

What are some examples of steps municipalities should consider to affirmatively further fair housing?

No one zoning policy or practice is on its own the solution for affirmatively furthering fair housing. Each policy must be examined according to how it advantages or disadvantages groups protected under fair housing laws.  This requires conducting a disparate impact analysis using data sources such as Metro Boston DataCommon and the HUD Prototype Geospacial Tool.   Such policies can serve to affirmatively further fair housing by using affirmative marketing requirements.

Adopting overlay districts
The overlay district is an innovative tool in Massachusetts to meet a variety of land use goals.  An overlay district can provide protection for natural resources.  Often, the overlay district is used to incent housing production.  Municipalities can use the provisions of these districts to affirmatively further fair housing by prioritizing a detailed and actionable affirmative fair housing marketing plan. For any overlay district, specific fair housing needs can be given priority for developer selection or approval.  For instance, two preferences can be specified: units with 3 or more bedrooms to accommodate families and units that meet visitibility standards.

The 40R program for the Commonwealth of Massachusetts provides incentives for overlay districts for affordable housing.  Since the program began in 2004, 33 districts have been adopted in 31 communities.   The state provides financial incentives to the municipality for adopting the zoning and streamlining the development process.  The program has been affected by a weak real estate market for residential development.   Housing built under 40R must have an affirmative marketing plan and at least 20% of the units must be affordable.   MAPC has prepared an extensive report on the first several years of the 40R program, including a profile of the districts and the municipalities.  For approval of a 40R, the municipality receives a letter of eligibility and brings the 40R by-law to town meeting or city council for approval. Chapter 40S compliments 40R by adding financial incentives to qualifying municipalities enacting 40R to help cover the costs of educating any school-age children who move into these districts.  The financial incentive follows a formula concerning increased local revenue and state education funding.  The Massachusetts Executive Office of Housing and Economic Development provides an overview of the 40R and 40S program, with additional sources for information.

A key document for instituting the 40R program is a housing needs analysis, often referred to as a housing production plan.   The Massachusetts of Housing and Community Development (DHCD) provides guidelines for Housing Production Plan, including affirmatively further fair housing.

Mixed Use Zoning
A guide to mixed use zoning, compiled by MAPC, is based primarily on the experiences of five suburban municipalities that have prepared bylaws toward this end. MAPC also investigated the mixed use experiences of other municipalities in the region and elsewhere in the state.  Municipalities encourage proposals for special permit approvals for mixed-use developments in otherwise single use commercial zones.   In exchange for the permit approval, the developer can be required to include affordable units, accessible units, units with 3 or more bedrooms, or other priorities identified to affirmatively further fair housing goals.

Inclusionary Zoning
Inclusionary zoning uses mandatory requirements and development incentives to help create affordable housing.  Inclusionary zoning bylaws may only apply to certain types of development, such as new construction or substantial rehabilitation, requiring a minimum percentage of low and moderate income housing.   The unit threshold that triggers the inclusionary zoning provision should be related to the real estate market.  For instance in municipalities that are substantially built out, inclusionary zoning could apply to developments with fewer units.   Often, density bonuses help to make the program work in the marketplace.  Inclusionary zoning bylaws may include alternatives to dedicated units in the development itself.  For instance, some municipalities give developers the option of paying a fee per unit or building affordable units off-site.   The City of Somerville’s Inclusionary Housing Article, which provides for a density bonus, is triggered with 8 units and 12.5% of those units must be affordable.  The Article, part of the Zoning Ordinances, applies to new construction, substantial rehabilitation, Planned Unit Development, residential conversion, or adaptive reuse.    DHCD has created a model inclusionary zoning bylaw.    Inclusionary Zoning Guidelines for Cities and Towns by the Massachusetts Housing Partnership Fund outlines legal considerations and choices for zoning programs.

Linkage
Linkage fees generate income for housing programs, based on the concept that when commercial property is developed, there is a need for workforce housing.  A threshold of development is usually established to exempt smaller developments.     Linkage, typically implemented through the zoning ordinance, requires a vibrant development climate to succeed.  Policy Link provides an overview of commercial linkage strategies.   The City of Somerville also has a Linkage Article in the Zoning Ordinances providing for a “project mitigation contribution”.  This fee is assessed on commercial development over 30,000 square feet.  For every square foot of building over that number, a fee of $3.91 is assessed.   To support the linkage program, Somerville had a study completed to determine housing need and the impact of commercial development.

Inclusionary zoning policies, linkage fees, and density bonuses do not address barriers to equal opportunity unless they include affirmative marketing requirements. Increasing the number of affordable units in itself will not alter patterns of segregation.  Affirmative marketing is most effective when implemented regionally or as part of a regional plan.

Education and community involvement

  • Civic engagement to affirmatively further fair housing can create a platform for good policy, including land use regulation.
  • Training for municipal staff, board members and other will provide interactive guidance for policy change.
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Master Plans and Assessment of Fair Housing

Outdated: being updated

The Fair Housing Toolkit brings together available resources to help appointed and elected leader and municipal planning housing and development officials, developers, citizen board members, and other volunteers understand how to affirmatively further fair housing.    This section describes the master plan, the Analysis of Impediments and the proposed Assessment of Fair Housing (which HUD has proposed to replace the Analysis of Impediments) as planning tools that can promote equity at the local, regional and state level.  These strategic documents can provide resources that help protect the right to fair housing for protected classes through proactive strategies, the identification of housing needs for developers, and guidance for zoning and permitting decisions.

Why is fair housing planning needed?

Fair housing strategies need to be integrated into the planning process.  Discrimination against protected classes led to civil rights legislation, and also left a legacy of misguided policies.  For instance, some policies at the state and local government level have operated to separate people by race and ethnicity which has led to disparities in housing, particularly among lower income populations.  This profound legacy of racial and ethnic separation, as a prominent example of discrimination against protected classes, is visited primarily on Black and African Americans, and Latinos.  According to the Fair Housing and Equity Assessment (FHEA), concentrations of minorities in certain municipalities in the metropolitan area is not explained by differences in income or rates of poverty.  The FHEA also indicates that opportunity mapping from the Kirwan Institute, shows “slightly more than 20% of the region’s high income white people live in low opportunity areas while more than half, 56%, live in high opportunity communities.  In contrast, 90% of Latinos, Blacks and African American with the same level of income live in low opportunity places, while less than 5% live in high opportunity locations.” ¹ Planners need to identify housing needs in the master plan that integrate fair housing for all protected classes, and developers need to know where to look to respond to housing needs with housing development.

¹ MAPC.  Fair Housing  and Equity Assessment.   2013.  P. 30

How do municipalities include fair housing in planning?

Master Plans
The master plan, or comprehensive plan, has a legally established place  in municipal planning, the cornerstone of community visioning and purpose.  The master plan should be updated every ten years and should be consistent with the regional plan, MetroFuture.  As a further introduction to issues of fair housing and equity, the Metropolitan Area Planning Council has prepared the State of Equity in Metro Boston with a series of indicators monitoring progress toward achieving equity goals.  The master plan document is implemented with action steps in numerous ways, including land use regulations.

Housing elements of comprehensive plans typically evaluate housing needs based on population characteristics of a municipality’s present population, with some regional considerations and a projection of population growth.  Fair housing considerations have not been a prominent element of master plans, and protected classes were often underrepresented in the planning process.  Master and comprehensive plans can evolve with outreach to protected classes and the use of assessment tools and data reviewed in assessment for disparate impact analysis.

Master plans should also reflect findings from an Americans with Disabilities Act (ADA) compliant self-evaluation.   Access to civic life by people with disabilities is a fundamental goal of the ADA. To ensure that this goal is met, Title II of the ADA requires state and local governments to make their programs and services accessible to persons with disabilities.  This requirement extends not only to physical access at government facilities, programs, and events, but also to policy changes that governmental entities must make to ensure that all people with disabilities can take part in, and benefit from, the programs and services of state and local governments.  In addition, governmental entities must ensure effective communication — including the provision of necessary auxiliary aids and services — so that individuals with disabilities can participate in civic life.  The U.S. Department of Justice (DOJ) has detailed ADA compliance for City Governments.  The DOJ has also provided information on settlement agreements with municipalities for ADA compliance as well as general information on ADAThe ADA National Network and regional centers provide information, guidance and training on the ADA.

The City of Portland, OR has started a comprehensive planning process, which is heavily influenced by the sustainability planning efforts funded by the U.S. Department of Housing and Urban Development (HUD).  The community involvement plan, which establishes the foundation for this effort, embraces a process that will lead to fair housing considerations.  An essential element of the guiding framework is that Portland will become an equitable city where all residents will have access to opportunities they need for well-being.  Throughout the community involvement process, the city is committed to inclusiveness and equity for historically excluded individuals and groups.  The community involvement process also has distinct measures in time and effort.  For identification of groups, networking within the municipality and the region [Link to Civic Engagement page] will add that critical dimension for affirmatively furthering fair housing.

Portland’s Equity Committee reports publicly on its efforts.  The committee is working to apply the equity lens to a variety of scales.  The committee is currently considering what impact decisions will have on: communities of color; equitable investments in public facilities, including parks; better transit service; protecting against gentrification; defining well-being; and the relation of households to ‘complete’ neighborhoods.

The City of Lowell Master Plan also incorporates fair housing principles, with a step for implementation.  The City has explicitly referenced fair housing goals in the housing section of its Master Plan.  To implement this concept, specific actions are required, by ordinance, for landlords to take positive action to ensure fair housing.  The City is in the process of drafting ordinance provisions to implement this goal.  Some provisions being considered include certification of knowledge and compliance with all federal and state fair housing laws.

Housing Production Plans
The Housing Production Plan (HPP) is a municipality’s proactive strategy for planning and developing affordable housing to meet Chapter 40B statute and regulations.  HPPs give communities that are under the 10% threshold of Chapter 40B more control over the comprehensive permit application for a specified period of time.  The municipalities must show progress in producing affordable housing on an annual basis.  To affirmatively further fair housing, the HPP can assess the housing needs of protected classes and set goals to meet those needs.  The HPP can be an important part of the housing element of the master plan.  The Department of Housing and Community Development (DHCD) has published guidelines for completing the HPP.  The DHCD ‘HPP website also provides links to HPPs that have been accepted by DHCD.   The HPP is an important consideration for the housing element of the Master Plan.

Chapter 40B, Massachusetts Affordable Housing Zoning Law
Chapter 40B, also known as the Comprehensive Permit Law, is a state statute that enables local Zoning Boards of Appeals (ZBAs) to approve affordable housing under flexible rules.  One of the qualifications for a 40B development is that at least 25% of the units must be affordable to lower income households who earn no more than 80% of the area median income.  (Alternatively, for rental housing, the project can provide 20% of the units to households below 50% of median income.)  Chapter 40B allows the developer (a public agency, nonprofit organization, or limited-dividend company) the right to appeal an adverse local decision to the State in communities with little affordable housing (less than 10% of its year-round housing or 1.5% of its land area). Communities that have not yet met one of these thresholds can also receive one- or two-year exemptions from State appeals by adopting a housing production plan and meeting short-term production goals.  DHCD has provided a developers’ guide to 40B.

Analyses of Impediments and Assessment of Fair Housing
Since the 1990s, the Analysis of Impediments to Fair Housing Choice (AIs) has been a document required by HUD for fair housing planning at the local and state level.  Some AIs identified housing needs by protected classes.  The recommendations generated in AIs were rarely considered in master or comprehensive planning processes.  Instead, the recognized place for AI recommendations has been in the Consolidated Plan (ConPlan), a HUD requirement for planning use of community development, HOME and other HUD funds.  The ConPlan details the use of HUD funds for neighborhood redevelopment and activities by non-profits to support that work.  Community development at the municipal level can support fair housing through fair housing counseling and education.

The cross pollination between the AI and the Master Plan is evolving with the publication of HUD’s Affirmatively Further Fair Housing Proposed Rule which was released in July, 2013.  By this guidance, HUD proposes an Assessment of Fair Housing (AFH) to replace the AIs.  Until the proposed rule is finalized, the AI still serves to define fair housing activities.  AFH is intended to help program participants take a broader approach to fair housing planning.  The AFH can be useful in the master plan because each master plan should address areas that are reflective of the new AFH requirements.   Assessing fair housing should be central to and pervasive in the master planning process and final document.  These elements can include: identifying areas of opportunity; dealing with segregation and disparate impact; affirmative marketing; integrating fair housing with other city planning efforts; and expanding housing choice for people with disabilities and families with children under 18 years of age.  Since these elements involve the identification of housing need by protected class, they could be adapted and used in a master plan.

Master planning efforts can examine current AIs such as those completed by the communities of Naperville, Illinois, and the region of Portland, Gresham and Multnomah County Oregon to find elements similar to those below, which are meant to be illustrative.  In the future, these kinds of elements will be present in the new Assessing Fair Housing efforts and will be adapted to Master/Comprehensive Planning efforts.

The City of Naperville, Illinois’ Analysis of Impediments for Fair Housing Choice received the “Best Practices Award in 2009” from the Illinois Chapter of the American Planning Association.  There are several important areas addressed by this AI:

  • Segregation. The impediments and recommendations in the AI recognize the importance of implementing practices to halt the patterns of segregation that are in the process of developing in Naperville.
  • Disparate Impact. The AI includes an analysis on what Naperville’s racial and ethnic makeup would look like in a free housing market (based only on income); the gap between the actual number of minorities in the City and the percentage that would exist in a free market. The recommendations include a strategy to develop, collect, and maintain original data to aid in tracking and the influencing composition of minorities in the City.
  • Affirmative Marketing. Naperville’s AI recognizes the importance of integrating affirmative marketing practices in all new residential developments and buildings as a pre-requisite to receiving a building permit, zoning, or subdivision approval.
  • Integrating Fair Housing with Other City Planning Efforts. Naperville’s AI also issues recommendations on integrating fair housing into the comprehensive planning process to avoid a silo approach.

The 2011 Fair Housing Plan (FHP) for the City of Portland, City of Gresham, and Multnomah County, in Oregon, represents a regional approach to evaluating housing choice.  The following areas of fair housing are well addressed by this plan:

  • Citizen Participation Process. The FHP was grounded on a methodology which was executed by two stakeholder committees.  A Stakeholder Advisory Committee of twenty‐three members including fair housing advocates, private market citizens, advocates for people with disabilities, people representing different cultural, racial, and ethnic groups,   health care advocates, mental health advocates, and other interested citizens reviewed the scope of the analysis, discussed initial findings, identified impediments, and suggested recommendations.  A Technical Advisory Committee of sixteen members including fair housing technical practitioners, housing program staff, and other jurisdictional partners secured data sources, discussed accuracy of findings, and reviewed identified impediments and recommendations.
  • An evaluation of the segregation of protected classes based on “access to opportunity” is completed in the FHP.  The report also issues programmatic and funding recommendations to address these inequalities.
  • Limited Housing Choice for Persons with Disabilities. The FHP tackles the lack of affordable, accessible housing stock, including units with supportive services, in the region through targeted recommendations.
  • Leveraging Regional Resources. The limitation on resources and funding, which is pervasive in many government entities, was approached in the FHP by prioritizing recommendations/action steps and leveraging resources on a regional level.

The City of Boston Analysis of Impediments to Fair Housing Choice was completed in June 2010 and included a distinctive approach with noted results.

  • Citizen Participation. An advisory committee, representing protected classes, guided the AI. Presentations were made to the committee on critical elements of the AI.  Public hearings were held as part of the City Consolidated Planning process.  The AI recommended the continued involvement of the AI Advisory Committee as part of an Ongoing Voice for Fair Housing
  • Fair Housing Planning in the Region. Race and ethnic characteristics of Boston neighborhoods were examined within context of the region.  Data from the Kirwan Institute identifying places of opportunity was incorporated into the analysis.
  • Fair Housing Enforcement. The AI clarified roles of HUD, the Massachusetts Commission Against Discrimination, the Attorney General and other agencies involved in fair housing enforcement.  The AI provided a clear identification of laws governing housing discrimination, protected groups and the agencies with jurisdiction to accept complaints.  Historical information on fair housing complaints was also reviewed.
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Civic Engagement for Fair Housing

Outdated: being updated

The Fair Housing Toolkit brings together available resources to help appointed and elected leaders and municipal planning, housing and development officials, developers, citizen board members, and other volunteers understand how to affirmatively further fair housing.    Civic engagement is at the heart of the efforts to create inclusive communities.  Master planning, assessing fair housing, serving limited English individuals, affirmative marketing and increasing accessibility are all efforts that best begin with outreach, first to individuals and families within a municipality and region and also to organizations where diverse populations are represented or served.

This section describes the role of resident involvement in efforts to increase awareness of fair housing at the local level, assist municipalities in defining housing needs, and ensuring fair housing issues and complaints are addressed appropriately.  It presents resources for networking and building local committees along with examples of current efforts from area municipalities.

Why is local activity for fair housing needed?

In the section entitled “Segregation and Integration”, the  Fair Housing and Equity Assessment (FHEA) thoroughly demonstrates racially segregated housing patterns in Greater Boston and describes the extent to which racial and ethnic groups live isolated from interaction with each other.

“… White people live mostly in places where there is little presence of people of color.  The isolation data for the Boston metropolitan area indicates that nearly 83 percent of Whites continue to live only with Whites even though the Black rate of isolation has steadily declined over time.  It also shows growing levels of isolation among Latinos and Asians, likely attributed to the influx of immigrants to the region.  Latino isolation is now equal to that of Blacks.  The reverse of isolation is exposure; the extent to which people of different races and ethnicities live in a place where they are likely to come into contact with one another.  As with the isolation index, the exposure indices indicate that people of color may live near Whites, but Whites live mostly with each other.” ¹

While inclusionary policies and housing development are necessary tools to overcome longstanding patterns of segregation, they must be accompanied by proactive messages of welcome and inclusion at the community level.   Josephine Louie’s report “We Don’t Feel Welcome Here”  found that over half of African Americans and over a third of Hispanics polled in the Metropolitan Boston area believe that “…members of their group ‘very often’ miss out on good housing because they fear that the will not be welcome in a particular community”. ²

¹ MAPC.  Fair Housing and Equity Assessment.   2013.  P 21
² Louie, Josephine.  We Don’t Feel Welcome Here.  2005.   P 1

What are the regulatory requirements for resident involvement?

Beginning with the Housing and Community Development Act of 1974 regulations at 24 CFR 570.486, the U.S. Department of Housing and Urban Development (HUD) expressly requires resident participation and public engagement in planning, including the creation of an Analysis of Impediments or an Assessment of Fair Housing  for local and state entities receiving HUD funding. The stated goal of public participation is to provide citizens – especially low and moderate income people affected by the programs – input in the planning, implantation and assessment of programs and projects.   Community Development Block Grant entitlement recipients must create a Citizen Participation Plan, then implement this plan for all other planning processes.

In the Affirmatively Furthering Fair Housing Proposed Rule, HUD restates that municipalities subject to HUD’s requirements must establish a Fair Housing Advisory Council or similar group to advise on housing needs and effective strategies to meet them.

What is the purpose of an Advisory Committee or Commission?

Ongoing civic engagement helps to increase awareness of fair housing at the local level, assist the municipality in defining needs, and insure issues and complaints are addressed.  Involving residents in planning and commission work engages them with municipal government to advocate for causes about which they care passionately. The experiences of research, public hearings, and ongoing service on a commission or committee, help build leadership. Emerging leaders learn the municipal structures available to educate residents as well as how to advocate within local government.

Commission activity assists equity and fair housing in several dimensions:

  • A forum is provided for issues related to protected classes
  • Concerned local residents and those with expertise in the issues at hand advise and strengthen municipal efforts
  • The issue of inclusion is institutionalized within the municipality

How do I start a Fair Housing Advisory Committee/Human Rights Commission in my town or city?

Municipalities may form local committees or commissions or sponsor public awareness campaigns about diversity and inclusion. Often, local interest and committee activity prompts elected officials to pass an ordinance establishing official Commissions for Fair Housing, Human Rights, People with Disabilities, Women and/or Veterans. In other instances, an elected official may appoint a task force to advise fair housing, disability or other related planning processes.   The type of commission (board or committee) can be tailored to fit the municipality.  An ordinance gives permanence for the group’s activity, insulating it from electoral change.

The cities of Somerville and Newton provide examples of active commissions with distinct fair housing efforts.

The City of Somerville’s fair housing ordinance  gives a detailed description of unlawful housing practices according to federal and state law. It establishes the Somerville Fair Housing Commission and its dutiesThe Somerville Human Rights Commission ordinance, passed in the 1990s, specifically excludes fair housing because of the pre-existing Fair Housing Commission created in the 1970s. Somerville has separate commissions such as the Commission for Persons with Disabilities among others.

The Newton Human Relations Commission conducts broad based programming including fair housing activities. Following advocacy from Commissioners and residents, the Mayor created a separate Fair Housing Committee charged with specific efforts related to the City’s Analysis of Impediments, Fair Housing Action Plan, and Accessibility Action Plan.  A separate Commission on Disability advises planning for the City.  The Community Engagement Team works to link city government to local residents.

Smaller municipalities also have success with Human Rights commissions. Melrose and Ashfield are two examples of active commissions primarily led by citizen participation. Particularly in smaller municipalities and municipalities where the current population does not reflect the diversity of Greater Boston, regional networking is required to create an effective advisory board. The same organizations, networks, and resources identified for affirmative marketing can be of assistance to invite participation in the fair housing planning process.

While official commissioners would be required to be residents, these advisors – representatives of ethnic groups, persons with disabilities, current tenants in subsidized housing  – bring first-hand knowledge of needs and effective solutions to guide the Assessment of Fair Housing and related action plan. Professional advocates for all protected class populations additionally strengthen the advisory network with their knowledge and connections.

The U.S. Department of Justice Community Relations Service’s Avoiding Racial Conflict: A Guide for Municipalities offers succinct descriptions of ordinances, policies, and procedures to institutionalize human rights at the municipal level.

What can our town do to promote diversity and respect?

Below are examples of steps taken by Human Rights Commissions throughout the region:

Education & Outreach

  • Educate local residents about their fair housing rights and responsibilities. Host trainings and provide materials for landlords and tenants, real estate professionals, and municipal staff and volunteers involved in housing, human services, land use, and planning. Provide educational flyers at town hall, on the town website, at municipal events, and in municipal mailings like water bills. Fair housing organizations in the region can help.
  • Create forums. Collaborate with the school district or a local arts council for projects promoting diversity. Invite speakers from area fair housing organizations, researchers, or legal advocates, like events organized by the Winchester Multicultural Network.
  • Embrace and celebrate national and state holidays, showing diversity is welcome: Martin Luther King Day, ethnic holidays and fair housing month. Participate in municipal holiday celebrations such as the Memorial Day parade or have a booth at local events and festivals, like efforts by the World in Watertown.
  • Reach out with media. Write a monthly op-ed column for the local newspaper and/or letters to the editor supporting efforts to promote housing access. Human Rights Commissioners in Melrose do this monthly.

Response

Policy

  • Influence key policy makers and other boards: assign members to planning, zoning committees, town meeting, other policy making groups. Collaborate with other municipal entities that address housing issues – the affordable housing partnership committee, housing trust fund, community preservation act board – to advocate for policies that affirmatively further fair housing.
  • Proactively review proposed policies and programs to ensure that they foster access and equal opportunity for all persons. HUD’s Affirmatively Furthering Fair Housing Proposed Rule elaborates on the need for resident involvement in the fair housing planning process. This can prevent legal action against the municipality.

Who is doing work like this in Greater Boston?

As part of the Sustainable Communities Initiative, MAPC staff conducted extensive outreach to engage local residents in the planning process. MAPC is in the process of documenting strategies and lessons learned from the initiative and will post the results on its web pages.

The Massachusetts Association of Human Rights and Relations Commissions (MAHRC) is an organization of municipal and local agencies responsible for promoting human and civil rights and harmonious relationships among diverse groups at a local level.  MAHRC promotes networking initiatives, developing educational strategies and model programs and services as a resource for new and existing human rights and relations commissions.

The Fair Housing Center of Greater Boston lists suggested activities for local commissions and for individuals interested in promoting fair housing locally. Staff and board members provide training on the housing discrimination complaint process as well as programming to engage local residents in constructive dialogue about Race and Place.

Faith based organizations are effective arenas for discussion, leadership and action regarding inclusion. Among the most prominent in the region are the Black Ministerial Alliance, Greater Boston Interfaith Organization, the Islamic Society of Boston, and the Unitarian Universalist Association. While not focused particularly on housing, each provides an arena for local engagement.

 

Regional social justice organizations like JALSA, ACLU, GLAD, NAACP, and area Independent Living Centers have in depth experience with developing local coalitions to respond to hate incidents.  Resources from the National Fair Housing Alliance, Southern Poverty Law Center, and Leadership Conference for Civil Rights can support local efforts.

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